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Every download automatically opens in a browser page-FFox (7 posts)

  • Started 15 years ago by Jack Andrews
  • Latest reply 15 years ago from Jack Andrews
  • Jack Andrews Member

    Each file selected using "Get" starts downloading and immediately opens in a new browser window. 10 files = 10 browser windows! I have not changed any settings for a long time. Using latest Fetch 5.2.1

    Suggestions?

    Thanks
    Jack

    Posted 15 years ago #

  • Scott McGuire Administrator

    Hi Jack,

    I assume these are all HTML files that are opening in a new browser window? (If not, please tell us what kinds of files they are, and disregard the instructions below.)

    Assuming they are HTML files, I would try the following:

    * Open Fetch.
    * Connect to your server.
    * Select an HTML file, that is, one whose name ends in .html (doesn't matter which one).
    * Click the Get Info button.
    * Click the disclosure triangle next to the Transfer Options label at the bottom of the info window to display the Transfer Options pane, if it's not already displayed.
    * In the "After transferring a file like this" section, make sure the "Save the file" button is selected.
    * Close the info window.
    * Try downloading the file using "Get" again.

    Please let us know if that fixes the problem or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 15 years ago #

  • Jack Andrews Member

    The Save is checked.

    This seems to occur on a host that offers the Front Page editing features. I see several folders at the top of the root like
    _vti_bin/
    _vti_cnf/
    _vti_inf.html
    _vti_log/
    _vti_pvt/
    _vti_txt/

    Originally posted by ScottMcGuire:

    Hi Jack,

    I assume these are all HTML files that are opening in a new browser window? (If not, please tell us what kinds of files they are, and disregard the instructions below.)

    Assuming they are HTML files, I would try the following:

    * Open Fetch.
    * Connect to your server.
    * Select an HTML file, that is, one whose name ends in .html (doesn't matter which one).
    * Click the Get Info button.
    * Click the disclosure triangle next to the Transfer Options label at the bottom of the info window to display the Transfer Options pane, if it's not already displayed.
    * In the "After transferring a file like this" section, make sure the "Save the file" button is selected.
    * Close the info window.
    * Try downloading the file using "Get" again.

    Please let us know if that fixes the problem or not.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 15 years ago #

  • Scott McGuire Administrator

    Hi Jack,

    Could you show us the transcript from one of the downloads that opens the files in a new browser window?

    To do this, download one of the files or folders that causes the problem, and then choose Fetch Transcript from the Window menu, copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and see if we can figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 15 years ago #

  • Jack Andrews Member

    Finally got back to this. Here is the code from the Transcript:

    Connecting to www.abmoving.com port 21 (Mac OS X firewall is on) (10/9/07 10:02:22 AM)
    Connected to 208.113.221.128 port 21 (10/9/07 10:02:22 AM)
    220 ProFTPD 1.3.1rc2 Server (DreamHost FTP) [208.113.221.128]
    USER abm05
    331 Password required for abm05
    PASS
    230 User abm05 logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    MACB ENABLE
    500 MACB not understood
    PWD
    257 "/" is the current directory
    PWD
    257 "/" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (208,113,221,128,181,93).
    Making data connection to 208.113.221.128 port 46429
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-x--x 5 abm05 pg69376 4096 Aug 6 17:36 .
    drwxr-x--x 5 abm05 pg69376 4096 Aug 6 17:36 ..
    -rw-r--r-- 1 abm05 pg69376 260 Nov 27 1999 .alias
    -rw-r--r-- 1 abm05 pg69376 81 Nov 20 2002 .bash_profile
    -rw-r--r-- 1 abm05 pg69376 55 Nov 27 1999 .bashrc
    -rw-r--r-- 1 abm05 pg69376 417 Nov 8 2000 .cshrc
    drwx------ 10 abm05 pg69376 4096 Oct 9 07:46 Maildir
    drwxr-xr-x 12 abm05 pg69376 4096 Aug 22 10:48 abmoving.com
    dr-xr-x--- 3 abm05 dhapache 4096 Mar 9 2005 logs
    226 Transfer complete
    CWD abmoving.com
    250 CWD command successful
    PWD
    257 "/abmoving.com" is the current directory
    PASV
    227 Entering Passive Mode (208,113,221,128,153,49).
    Making data connection to 208.113.221.128 port 39217
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxr-xr-x 12 abm05 pg69376 4096 Aug 22 10:48 .
    drwxr-x--x 5 abm05 pg69376 4096 Aug 6 17:36 ..
    -rw-r--r-- 1 abm05 pg69376 228 Jan 8 2007 .htaccess
    -rw-r--r-- 1 abm05 pg69376 98304 Mar 6 2006 Thumbs.db
    -rw-r--r-- 1 abm05 pg69376 9786 Jan 9 2007 ab-moving-email-template.html
    drwxr-xr-x 2 abm05 pg69376 4096 Jan 19 2007 ab_css
    drwxr-xr-x 2 abm05 pg69376 4096 Jan 9 2007 abm-files
    drwxr-xr-x 4 abm05 pg69376 4096 Jul 12 13:48 abmoving.com
    drwxrwxrwx 2 abm05 pg69376 4096 Jun 18 2006 abmoving.com.020606
    -rw-r--r-- 1 abm05 pg69376 7721 Jul 10 06:59 abmoving_boxform.php
    -rw-r--r-- 1 abm05 pg69376 8168 Aug 13 11:19 abmoving_contact.php
    -rw-r--r-- 1 abm05 pg69376 8317 Aug 11 05:24 abmoving_contact_test.php
    -rw-r--r-- 1 abm05 pg69376 30955 Jul 9 17:35 abmoving_quote.php
    -rw-r--r-- 1 abm05 pg69376 54272 Jul 13 10:34 abmoving_quote2.ftg
    -rw-r--r-- 1 abm05 pg69376 26735 Aug 9 05:07 abmoving_quote2.php
    -rw-r--r-- 1 abm05 pg69376 31051 Jul 10 10:43 abmoving_quote2b-jack.php
    -rw-r--r-- 1 abm05 pg69376 57344 Jul 10 08:04 abmoving_quote2b.ftg
    -rw-r--r-- 1 abm05 pg69376 25050 Jul 10 12:52 abmoving_quote2b.php
    -rw-r--r-- 1 abm05 pg69376 10329 Jul 18 01:06 abmoving_quote3.php
    -rw-r--r-- 1 abm05 pg69376 11040 Aug 9 05:07 abmoving_quote3_text.php
    -rw-r--r-- 1 abm05 pg69376 14752 Aug 10 08:59 about.htm
    -rw-r--r-- 1 abm05 pg69376 14553 Jul 10 06:59 boxform.htm
    drwxr-xr-x 2 abm05 pg69376 4096 Aug 11 05:39 captcha
    drwxr-xr-x 2 abm05 pg69376 4096 Jul 9 06:37 cgi-bin
    -rw-r--r-- 1 abm05 pg69376 224 Aug 13 11:11 code.php
    -rw-r--r-- 1 abm05 pg69376 11696 Aug 15 13:32 contact.htm
    -rw-r--r-- 1 abm05 pg69376 5602 May 1 13:16 contact.html
    -rw-r--r-- 1 abm05 pg69376 12614 Aug 13 11:11 contact_php.htm
    -rw-r--r-- 1 abm05 pg69376 14240 Aug 11 04:37 contact_test.php
    drwxr-xr-x 2 abm05 pg69376 4096 Jun 17 2006 email-images
    -rw-r--r-- 1 abm05 pg69376 1421 Aug 18 09:22 error.html
    -rw-r--r-- 1 abm05 pg69376 19404 May 1 13:16 faq.htm
    -rw-r--r-- 1 abm05 pg69376 308 Aug 22 10:48 google96d00bd01ffb221d.html
    drwxr-xr-x 2 abm05 pg69376 4096 Jul 16 07:53 images
    -rw-r--r-- 1 abm05 pg69376 11458 Jun 20 22:43 index-new.html
    -rw-r--r-- 1 abm05 pg69376 12050 Aug 10 08:55 index.html
    -rw-r--r-- 1 abm05 pg69376 1075 Jan 9 2007 keywords.php
    drwxr-xr-x 4 abm05 pg69376 4096 Aug 9 23:49 lib
    -rw-r--r-- 1 abm05 pg69376 47034 Apr 19 14:40 moving_quote_form.html
    -rw-r--r-- 1 abm05 pg69376 8891 Jan 9 2007 oldindex.html
    -rw-r--r-- 1 abm05 pg69376 15327 May 1 13:16 prepare.html
    -rw-r--r-- 1 abm05 pg69376 20069 May 1 13:16 quote1.htm
    -rw-r--r-- 1 abm05 pg69376 55494 Aug 18 08:21 quote2.htm
    -rw-r--r-- 1 abm05 pg69376 39699 May 1 13:16 quote2a.htm
    -rw-r--r-- 1 abm05 pg69376 43583 Jul 9 06:39 quote2b-cgi.htm
    -rw-r--r-- 1 abm05 pg69376 34117 Jul 9 17:21 quote2b-new.htm
    -rw-r--r-- 1 abm05 pg69376 65749 Jul 10 10:44 quote2b-php.htm
    -rw-r--r-- 1 abm05 pg69376 65744 Jul 10 12:40 quote2b.htm
    -rw-r--r-- 1 abm05 pg69376 31323 May 1 13:16 quote3-cgi.htm
    -rw-r--r-- 1 abm05 pg69376 27926 Aug 18 08:21 quote3.htm
    -rw-r--r-- 1 abm05 pg69376 9638 Aug 11 04:31 recaptchalib.php
    -rw-r--r-- 1 abm05 pg69376 11820 May 1 13:16 reqform.html
    -rw-r--r-- 1 abm05 pg69376 11822 May 1 13:16 reqform1.html
    -rw-r--r-- 1 abm05 pg69376 12456 Aug 14 21:13 resources.htm
    -rw-r--r-- 1 abm05 pg69376 24 Jan 12 2007 robots.txt
    -rw-r--r-- 1 abm05 pg69376 14108 May 1 13:16 services.htm
    -rw-r--r-- 1 abm05 pg69376 5255 May 1 13:16 services.html
    -rw-r--r-- 1 abm05 pg69376 13320 May 1 13:16 services2.htm
    -rw-r--r-- 1 abm05 pg69376 14245 May 1 13:16 sitemap.htm
    drwxr-xr-x 3 abm05 pg69376 4096 Mar 9 2005 temp
    -rw-r--r-- 1 abm05 pg69376 8660 May 1 13:16 thankyou.htm
    -rw-r--r-- 1 abm05 pg69376 18691 May 1 13:16 tips.html
    226 Transfer complete
    PWD
    257 "/abmoving.com" is the current directory
    SIZE google96d00bd01ffb221d.html
    550 SIZE not allowed in ASCII mode
    MDTM google96d00bd01ffb221d.html
    213 20070822174834
    PASV
    227 Entering Passive Mode (208,113,221,128,147,101).
    Making data connection to 208.113.221.128 port 37733
    RETR google96d00bd01ffb221d.html
    150 Opening ASCII mode data connection for google96d00bd01ffb221d.html (308 bytes)
    226 Transfer complete
    Transfer of google96d00bd01ffb221d.html (318 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/9/07 10:04:42 AM
    SIZE error.html
    550 SIZE not allowed in ASCII mode
    MDTM error.html
    213 20070818162246
    PASV
    227 Entering Passive Mode (208,113,221,128,157,205).
    Making data connection to 208.113.221.128 port 40397
    RETR error.html
    150 Opening ASCII mode data connection for error.html (1421 bytes)
    226 Transfer complete
    Transfer of error.html (1,446 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/9/07 10:04:44 AM
    SIZE quote3.htm
    550 SIZE not allowed in ASCII mode
    MDTM quote3.htm
    213 20070818152148
    PASV
    227 Entering Passive Mode (208,113,221,128,171,138).
    Making data connection to 208.113.221.128 port 43914
    RETR quote3.htm
    150 Opening ASCII mode data connection for quote3.htm (27926 bytes)
    226 Transfer complete
    Transfer of quote3.htm (28,600 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/9/07 10:04:45 AM
    SIZE quote2.htm
    550 SIZE not allowed in ASCII mode
    MDTM quote2.htm
    213 20070818152136
    PASV
    227 Entering Passive Mode (208,113,221,128,144,197).
    Making data connection to 208.113.221.128 port 37061
    RETR quote2.htm
    150 Opening ASCII mode data connection for quote2.htm (55494 bytes)
    226 Transfer complete
    Transfer of quote2.htm (56,315 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/9/07 10:04:46 AM
    SIZE contact.htm
    550 SIZE not allowed in ASCII mode
    MDTM contact.htm
    213 20070815203252
    PASV
    227 Entering Passive Mode (208,113,221,128,133,185).
    Making data connection to 208.113.221.128 port 34233
    RETR contact.htm
    150 Opening ASCII mode data connection for contact.htm (11696 bytes)
    226 Transfer complete
    Transfer of contact.htm (11,881 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/9/07 10:04:47 AM
    SIZE resources.htm
    550 SIZE not allowed in ASCII mode
    MDTM resources.htm
    213 20070815041338
    PASV
    227 Entering Passive Mode (208,113,221,128,200,3).
    Making data connection to 208.113.221.128 port 51203
    RETR resources.htm
    150 Opening ASCII mode data connection for resources.htm (12456 bytes)
    226 Transfer complete
    Transfer of resources.htm (12,634 bytes, 0 bytes/sec, 0:00 elapsed) completed at 10/9/07 10:04:48 AM
    SIZE abmoving_contact.php
    550 SIZE not allowed in ASCII mode
    MDTM abmoving_contact.php
    213 20070813181943
    PASV
    227 Entering Passive Mode (208,113,221,128,232,224).
    Making data connection to 208.113.221.128 port 59616
    RETR abmoving_contact.php
    150 Opening ASCII mode data connection for abmoving_contact.php (8168 bytes)
    226 Transfer complete
    Transfer of abmoving_contact.php (8,469 bytes, 4,234 bytes/sec, 0:02 elapsed) completed at 10/9/07 10:04:51 AM
    ABOR
    226 Abort successful
    PWD
    257 "/abmoving.com" is the current directory
    PWD
    257 "/abmoving.com" is the current directory
    PWD
    257 "/abmoving.com" is the current directory
    PWD
    257 "/abmoving.com" is the current directory
    PWD
    257 "/abmoving.com" is the current directory
    QUIT
    221 Goodbye.

    Posted 15 years ago #

  • Scott McGuire Administrator

    Hi Jack,

    Thanks for the transcript.

    Could you please try the following? These steps will not affect your shortcuts.

    * Quit Fetch.
    * Choose "Home" from the Go menu in the Finder
    * Open the Library folder
    * Open the Preferences folder
    * Find the com.fetchsoftworks.Fetch.plist and Fetch Prefs files, and move them to the Desktop. (You may not have a Fetch Prefs file. That's fine if you don't.)

    Then open Fetch again, try downloading some HTML files, and let us know what happens.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 15 years ago #

  • Jack Andrews Member

    It appears that one file at the top of the list was set to open after download. This caused ALL files to open after download. Thanks.

    Posted 15 years ago #

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