Fetch Softworks

Fetch Download Speeds Slow with Host Change (6 posts)

• Started 5 years ago by Dave M
• Latest reply 5 years ago from Jim Matthews

• Dave M Member

  Hello there-

  We recently changed web hosts and noticed a significant drop in our download speeds using Fetch. At first I thought this was due to our new host, but it turns out it isn't. Before changing hosts, we were averaging about 2mb/s. Now we are averaging about 600kb/s.

  The odd thing is, whenever we use any other FTP client, we achieve much faster speeds. We've logged over 2mb/s with Filezilla, and the same speeds were achieved using web-based FTP clients on the same network.

  If any help could be offered, it would be much appreciated as our company prefers the Fetch UI. Thank you.

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  Are you measuring the speed by transferring multiple files, or just one big file? I would recommend using one big file as the most accurate transfer rate measurement.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Dave M Member

  Just one large file.

  Posted 5 years ago #

• Jim Matthews Administrator

  Do you still have access to the old web host, to compare the transfer speeds between the old and new hosts?

  Posted 5 years ago #

• Dave M Member

  No I do not, but as stated above, the speeds were close to 2mb/s. The new host has equivalent speeds.

  Posted 5 years ago #

• Jim Matthews Administrator

  Fetch generally uploads and downloads big files as fast as your Internet connection and the server allow, so I don't know of a good explanation for why you'd see this change in transfer speeds with Fetch, and not with other FTP clients.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #