Fetch Softworks

Fetch Preference files (4 posts)

• Started 5 years ago by Matt
• Latest reply 5 years ago from Jim Matthews

• Matt Member

  I am trying to setup Fetch to install using Jamf. I installed the app and then put in the license file and then set some preferences (no auto-update, etc). I then created a dmg that installs the app and installs the com.fetchsoftworks.fetch.plist and com.fetchsoftworks.fetch.license.plist in the users library/preferences folder. This works great as a fresh install. The license and preferences are there. However, if a user already has an older version of fetch installed the preferences do not carry over. According to the fetch website it says when a new version is installed Fetch checks for old shortcuts and preferences. However, I thought the com.fetchsoftworks.fetch.plist file was where the preferences are stored and replacing that doesn't seem to work. I have also tried installing the older version and then uninstalling it and deleting everything fetch related I could fine in the user folder and then updating to the newer version and the preferences are still the old ones.
  Anyone have any experience with this or insight?

  Thanks,
  Matt

  Posted 5 years ago #

• Jim Matthews Administrator

  You are right that com.fetchsoftworks.Fetch.plist in the user's Library/Preferences folder is where Fetch looks first for preference settings. So I am surprised that your installer is not working. Have you tried looking at the contents of com.fetchsoftworks.Fetch.plist or the output from the defaults read command when you observe incorrect preferences?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #

• Matt Member

  Jim,

  Thank you for your response. I will take a look at the plist. You asked if I looked at 'the output from the defaults read command'. How would I do that? When Fetch looks at the plist file is it only looking in the user/library/preferences folder or is there another location I should be looking at?

  Thanks,
  Matt

  Posted 5 years ago #

• Jim Matthews Administrator

  Hi,

  Here's a web page about the defaults command: https://pawelgrzybek.com/change-macos-user-preferences-via-command-line/

  For example, the Terminal command

  defaults read com.fetchsoftworks.Fetch PreferPassiveMode

  prints out the setting of the "Prefer passive mode transfers (PASV)" preference.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 5 years ago #