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Fetch Stalls, tried other solutions on message board. (2 posts)

  • Started 11 years ago by mschwartz
  • Latest reply 11 years ago from Jim Matthews
  • mschwartz Member

    Fetch stalls when uploading to FTP. I have tried resetting my router/ modem/ everything. Several restarts. Should be space on server; it belongs to a third party but it is large, and have never had issue in past. My internet connection is fine. Cant figure this out, any help is appreciated. Below is my latest transcript:

    Fetch 5.6 (5F64) Intel running on Mac OS X 10.6.8 (10K549) Intel English
    StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
    Update check skipped at 11/20/11 1:57 PM (next check after 11/21/11 2:41 AM)
    Expires 10/2/11 T
    Connecting to compsftp.costar.com port 21 (Mac OS X firewall is allowing connections) (11/20/11 1:58 PM)
    Connected to 65.222.180.42 port 21 (11/20/11 1:58 PM)
    220 65.222.180.42 FTP server ready
    USER mschwartz-ftp
    331 Password required for mschwartz-ftp
    PASS
    230-
    230-UNAUTHORIZED ACCESS TO THIS NETWORK DEVICE IS PROHIBITED. You must have explicit
    230-permission to access or configure this device. All activities performed on this
    230-device may be logged, and violations of this policy may result in disciplinary
    230-action, and may be reported to law enforcement authorities.
    230-
    230-Last login was: 2011-11-20 14:48:32
    230 User mschwartz-ftp logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    PWD
    257 "/" is the current directory
    TYPE A
    200 Type set to A
    PASV
    227 Entering Passive Mode (65,222,180,42,140,107).
    Making data connection to 65.222.180.42 port 35947
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwx--- 4 mschwartz-ftp compsftp_users 4096 Nov 19 00:28 .
    drwxrwx--- 4 mschwartz-ftp compsftp_users 4096 Nov 19 00:28 ..
    drwxrwx--- 2 mschwartz-ftp compsftp_users 20480 Nov 11 02:23 CHICAGO_110911_MIKE_SCHWARTZ
    drwxrwx--- 2 mschwartz-ftp compsftp_users 4096 Nov 20 05:02 CHICAGO_111811_MIKE_SCHWARTZ
    226 Transfer complete
    CWD CHICAGO_111811_MIKE_SCHWARTZ
    250 CWD command successful
    PWD
    257 "/CHICAGO_111811_MIKE_SCHWARTZ" is the current directory
    PASV
    227 Entering Passive Mode (65,222,180,42,222,181).
    Making data connection to 65.222.180.42 port 57013
    LIST -al
    150 Opening ASCII mode data connection for file list
    drwxrwx--- 2 mschwartz-ftp compsftp_users 4096 Nov 20 05:02 .
    drwxrwx--- 4 mschwartz-ftp compsftp_users 4096 Nov 19 00:28 ..
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7595159 Nov 19 13:04 153091_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9929014 Nov 19 13:05 153091_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9570701 Nov 19 13:06 153091_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7786497 Nov 19 13:06 153091_4.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9006306 Nov 19 13:07 153091_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9953280 Nov 19 13:11 1541208_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9717284 Nov 19 02:22 1541208_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9361100 Nov 19 02:23 1541208_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8667065 Nov 19 02:23 1541208_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8944320 Nov 19 02:24 1541213_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9874100 Nov 19 02:25 1541213_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8201714 Nov 19 02:25 1541213_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 13314822 Nov 19 02:26 209021_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9914054 Nov 19 02:27 209021_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 2337824 Nov 19 05:06 209021_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 12522244 Nov 19 02:28 209021_4.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6492159 Nov 19 02:29 209021_5.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6038302 Nov 19 02:29 209021_6.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6856063 Nov 19 02:30 209021_C.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 11877898 Nov 19 02:31 209021_C_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8386240 Nov 19 02:31 209021_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8214877 Nov 19 02:32 5718889_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8079129 Nov 19 02:32 5718889_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 10210318 Nov 19 02:33 5718889_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7500950 Nov 19 02:34 5718889_4.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8670946 Nov 19 02:34 5718889_5.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7505878 Nov 19 02:35 5718889_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 14306276 Nov 19 02:36 6040981_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 13040548 Nov 19 02:37 6040981_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 12596862 Nov 19 02:38 6040981_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 11714907 Nov 19 02:38 6040981_C.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7492434 Nov 19 02:39 6040981_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 5664323 Nov 19 02:39 6155505_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 4836530 Nov 19 02:40 6155505_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 5127479 Nov 19 02:40 6155505_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8900967 Nov 19 02:41 6155505_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7952291 Nov 19 02:41 6175103_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8341687 Nov 19 02:42 6175103_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8907016 Nov 19 02:42 6175103_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9076368 Nov 19 02:43 6175103_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6794628 Nov 19 02:44 6205851_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6824219 Nov 19 02:44 6205851_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 5109065 Nov 19 02:44 6205851_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7938617 Nov 19 02:45 6205851_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8445027 Nov 19 02:46 6327314_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8968576 Nov 19 02:46 6327314_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 5693327 Nov 19 02:47 6327314_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7871566 Nov 19 02:47 6327314_4.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 1557250 Nov 19 02:47 6327314_C.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 8029857 Nov 19 02:48 6327314_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9198774 Nov 19 02:48 7302619_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7157085 Nov 19 02:49 7302619_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 5846188 Nov 19 02:49 7302619_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 5200114 Nov 19 02:50 7302619_4.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 5760523 Nov 19 02:50 7302619_C.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6479503 Nov 19 02:51 7302619_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 10520062 Nov 19 02:51 7719216_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6339369 Nov 19 02:52 7719216_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9558640 Nov 19 02:52 7719216_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9253810 Nov 19 02:53 7719216_4.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 7119396 Nov 19 02:54 7719216_S.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9292683 Nov 19 02:54 7892515_1.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 12411126 Nov 19 02:55 7892515_2.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9535479 Nov 19 02:56 7892515_3.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 12201873 Nov 19 04:12 7892515_4.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 9037188 Nov 19 04:12 7892515_5.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 6782956 Nov 20 19:45 7892515_6.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 3645440 Nov 20 19:53 7892515_7.jpg
    -rw-rw---- 1 mschwartz-ftp compsftp_users 0 Nov 20 15:35 7911429_S.jpg
    226 Transfer complete
    TYPE I
    200 Type set to I
    PASV
    227 Entering Passive Mode (65,222,180,42,167,214).
    Making data connection to 65.222.180.42 port 42966
    STOR 7892515_6.jpg
    150 Opening BINARY mode data connection for 7892515_6.jpg
    Unsuccessful upload of 7892515_6.jpg as binary data (6,616,336/6,782,956 bytes, 116,076 bytes/sec, 0:57 elapsed) stopped at 11/20/11 1:59 PM (error: 2,-30036)
    ftp_store: 2,-30036 (state == RPUT_CLOSING)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 0
    Upload of 7892515_6.jpg stalled, retrying
    ABOR
    451 Transfer aborted. Input/output error
    226 Abort successful
    SIZE 7892515_6.jpg
    213 6549504
    PASV
    227 Entering Passive Mode (65,222,180,42,237,82).
    Making data connection to 65.222.180.42 port 60754
    REST 6549504
    350 Restarting at 6549504. Send STORE or RETRIEVE to initiate transfer
    STOR 7892515_6.jpg
    451 7892515_6.jpg: Append/Restart not permitted, try again
    PASV
    227 Entering Passive Mode (65,222,180,42,178,86).
    Making data connection to 65.222.180.42 port 45654
    STOR 7892515_6.jpg
    150 Opening BINARY mode data connection for 7892515_6.jpg
    Unsuccessful upload of 7892515_6.jpg as binary data (6,614,832/6,782,956 bytes, 76,032 bytes/sec, 1:27 elapsed) stopped at 11/20/11 2:01 PM (error: 2,-30036)
    ftp_store: 2,-30036 (state == RPUT_CLOSING)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 0 making_progress = 0, tw->retry_count = 1
    Upload of 7892515_6.jpg stalled, retrying
    Connecting to compsftp.costar.com port 21 (Mac OS X firewall is allowing connections) (11/20/11 2:01 PM)
    Connected to 65.222.180.42 port 21 (11/20/11 2:01 PM)
    220 65.222.180.42 FTP server ready
    USER mschwartz-ftp
    331 Password required for mschwartz-ftp
    PASS
    230-
    230-UNAUTHORIZED ACCESS TO THIS NETWORK DEVICE IS PROHIBITED. You must have explicit
    230-permission to access or configure this device. All activities performed on this
    230-device may be logged, and violations of this policy may result in disciplinary
    230-action, and may be reported to law enforcement authorities.
    230-
    230-Last login was: 2011-11-20 14:58:43
    230 User mschwartz-ftp logged in
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is the current directory
    CWD /CHICAGO_111811_MIKE_SCHWARTZ
    250 CWD command successful
    TYPE I
    200 Type set to I
    SIZE 7892515_6.jpg
    213 6549504
    PASV
    227 Entering Passive Mode (65,222,180,42,177,177).
    Making data connection to 65.222.180.42 port 45489
    REST 6549504
    350 Restarting at 6549504. Send STORE or RETRIEVE to initiate transfer
    STOR 7892515_6.jpg
    451 7892515_6.jpg: Append/Restart not permitted, try again
    PASV
    227 Entering Passive Mode (65,222,180,42,195,228).
    Making data connection to 65.222.180.42 port 50148
    STOR 7892515_6.jpg
    150 Opening BINARY mode data connection for 7892515_6.jpg
    Unsuccessful upload of 7892515_6.jpg as binary data (6,616,336/6,782,956 bytes, 56,549 bytes/sec, 1:57 elapsed) stopped at 11/20/11 2:03 PM (error: 2,-30036)
    ftp_store: 2,-30036 (state == RPUT_CLOSING)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 0, tw->retry_count = 2
    Upload of 7892515_6.jpg stalled, retrying
    ABOR
    451 Transfer aborted. Input/output error
    226 Abort successful
    SIZE 7892515_6.jpg
    213 6549504
    PASV
    227 Entering Passive Mode (65,222,180,42,161,254).
    Making data connection to 65.222.180.42 port 41470
    REST 6549504
    350 Restarting at 6549504. Send STORE or RETRIEVE to initiate transfer
    STOR 7892515_6.jpg
    451 7892515_6.jpg: Append/Restart not permitted, try again
    PASV
    227 Entering Passive Mode (65,222,180,42,150,171).
    Making data connection to 65.222.180.42 port 38571
    STOR 7892515_6.jpg
    150 Opening BINARY mode data connection for 7892515_6.jpg
    Unsuccessful upload of 7892515_6.jpg as binary data (6,617,088/6,782,956 bytes, 45,014 bytes/sec, 2:27 elapsed) stopped at 11/20/11 2:05 PM (error: 2,-30036)
    ftp_store: 2,-30036 (state == RPUT_CLOSING)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 0, tw->retry_count = 3
    Upload of 7892515_6.jpg stalled, retrying
    ABOR
    451 Transfer aborted. Input/output error
    226 Abort successful
    SIZE 7892515_6.jpg
    213 6549504
    PASV
    227 Entering Passive Mode (65,222,180,42,156,212).
    Making data connection to 65.222.180.42 port 40148
    REST 6549504
    350 Restarting at 6549504. Send STORE or RETRIEVE to initiate transfer
    STOR 7892515_6.jpg
    451 7892515_6.jpg: Append/Restart not permitted, try again
    PASV
    227 Entering Passive Mode (65,222,180,42,220,164).
    Making data connection to 65.222.180.42 port 56484
    STOR 7892515_6.jpg
    150 Opening BINARY mode data connection for 7892515_6.jpg
    Unsuccessful upload of 7892515_6.jpg as binary data (6,616,336/6,782,956 bytes, 37,380 bytes/sec, 2:57 elapsed) stopped at 11/20/11 2:08 PM (error: 2,-30036)
    ftp_store: 2,-30036 (state == RPUT_CLOSING)
    retry_failed_operation derr = 2, -30036 retry_state = RPUT_SETTING_UP cancel_cur_cmd = 1 force_reconnect = 0 tw->retry_reconnect_count = 1 making_progress = 0, tw->retry_count = 4
    Fetch could not put “7892515_6.jpg” because the file transfer stalled. (Try resuming the transfer (see Fetch Help for instructions on resuming file transfers).)
    ABOR
    451 Transfer aborted. Input/output error
    226 Abort successful
    PWD
    257 "/CHICAGO_111811_MIKE_SCHWARTZ" is the current directory
    PWD
    257 "/CHICAGO_111811_MIKE_SCHWARTZ" is the current directory
    PWD
    257 "/CHICAGO_111811_MIKE_SCHWARTZ" is the current directory
    PWD
    257 "/CHICAGO_111811_MIKE_SCHWARTZ" is the current directory
    PWD
    257 "/CHICAGO_111811_MIKE_SCHWARTZ" is the current directory
    QUIT
    send_cmd():con_conn->Putline() returns 2,-50

    Posted 11 years ago #

  • Jim Matthews Administrator

    Hi,

    There are two problems. One is that your uploads are stalling near the end, i.e. 30 seconds are going by without the upload making any progress. The second problem is that the server does not let Fetch reconnect and upload the missing last piece; instead it forces Fetch to start over from the beginning.

    To address the first problem I would recommend telling Fetch to wait longer than 30 seconds before deciding that the transfer is stalled. Here's what you can do:

    1) Quit Fetch
    2) In the Finder, choose "Utilities" from the Go menu
    3) Open the Terminal application
    4) Enter the following:

    defaults write com.fetchsoftworks.Fetch StallTimeout -int 120

    and press Return

    Then try the upload again.

    To address the second problem, ask the FTP server administrator to enable the ProFTPD AllowStoreRestart option, which would let FTP clients like Fetch resume failed uploads without having to start over from the beginning.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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