Fetch Softworks

Fetch still crashes on startup (4 posts)

• Started 15 years ago by lindar
• Latest reply 15 years ago from Scott McGuire

• lindar Member

  Hi

  I am getting the same crashes but deleting the internetconfig plist file has not worked for me...

  Any suggestions gratefully received...!

  regards
  Linda

  quote:Originally posted by ScottMcGuire:
  Hi,

  Glad to hear that did the trick. You're welcome!

  Best,

  Scott McGurie
  Fetch Softworks

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Linda,

  Sorry you're having troubles. Could you mail your Fetch.crash.log to us? That will help us identify the source of the problem.

  To find the Fetch.crash.log file:

  * Choose "Home" from the Go menu in the Finder
  * Open the Library folder
  * Open the Logs folder
  * Open the CrashReporter folder

  Please send it to:

  bugs at fetchsoftworks dot com

  along with a short description of the problem and we'll take a look.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• lindar Member

  Thanks Scott - I discovered the problem late yesterday!! I did a software update and that sees to have fixed it. I also had a problem attaching documents to my email which also has been fixed. Seems to have been related to the Quicktime software update which seems odd but the other updates were for Safai (I use Firefox) and iTunes! Anyway - all fine now.
  Thanks for the reply.
  best
  Linda

  Originally posted by lindar:

  Hi

  I am getting the same crashes but deleting the internetconfig plist file has not worked for me...

  Any suggestions gratefully received...!

  regards
  Linda

  quote:Originally posted by ScottMcGuire:
  Hi,

  Glad to hear that did the trick. You're welcome!

  Best,

  Scott McGurie
  Fetch Softworks

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Linda,

  Okay, thanks for the update - we're glad to hear everything's working again.

  Best,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #