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Fetch stopped working (5 posts)

  • Started 2 years ago by Mary
  • Latest reply 1 year ago from Jim Matthews
  • Mary Member

    After using Fetch for many years, I now get a "Fetch quit unexpectedly" message. My IT Department has asked if I know the settings that it needs in order for me to transfer files. Do you know how I should answer IT?

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Could you contact us at http://fetchsoftworks.com/fetch/feedback and send a copy of the crash report that is displayed when Fetch unexpectedly quits? That will help me figure out why it is crashing.

    I'm not sure I understand the IT department's question. What exactly are they looking for?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • john Member

    i get frantically blinking bar with images across thee top of my page when i want t put a file. Makes it impossible. HELP!! HTTP://WWW.ECLATART.COM

    Posted 1 year ago #

  • john Member

    FORR MANY YEARS, WORKED PERFECTLY

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    I removed the post with your email address and password information -- I don't want that information to be misused.

    I do not see a blinking bar when I go to HTTP://WWW.ECLATART.COM . Are you still seeing it there?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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