Fetch Softworks

Fetch won't install (5 posts)

• Started 8 years ago by Luke F.
• Latest reply 8 years ago from gil

• Luke F. Member

  I just purchased and downloaded fetch. I am running OS 10.8.4 on a Powerbook 2ghz i7. When I double click on the Fetch_5.7.4.dmg I get a warning window that pops up saying: The following disk images couldn't be opened. Reason: Not recognized. Any advice for this?

  Posted 8 years ago #

• Jim Matthews Administrator

  I would try restarting your Mac, and re-downloading the Fetch_5.7.4.dmg disk image. Let me know if that does not resolve the problem.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• gil Member

  I just upgraded to 5.7, but the Fetch symbol has a (no) mark over the dog and when I try to open a message tells me that cannot open because it is not supported by this architecture. What does that mean? If it won't work can I get my old fetch 5 back?

  Posted 8 years ago #

• Jim Matthews Administrator

  Hi,

  It sounds like you have a PowerPC Mac. Fetch 5.6 is the last version to work on a PowerPC Mac; you can download it at:

  http://fetchsoftworks.com/fetch/download/Fetch_5.6.dmg

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 8 years ago #

• gil Member

  I did, Thanks.

  Gil

  Posted 8 years ago #