Fetch Softworks

having the same problem (2 posts)

• Started 17 years ago by peteratomic
• Latest reply 17 years ago from Scott McGuire

• peteratomic Member

  same thing as the other posts. can't start the program anymore. also tried a fresh download. then I tried deleting out the Fetch Cache and Shortcuts from the Preferences folder and successfully started it. So something got buggy with the Fetch Cache or Fetch Prefs file I guess.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Sorry you were having problems, but glad you were able to fix it.

  Be careful about deleting the Fetch Shortcuts file - while Fetch will recreate the contents of the Fetch Prefs and Fetch Cache files, it will not recreate any shortcuts you've created yourself if you delete the Fetch Shortcuts file - you'l have to remember what they were and recreate them manually.

  The Fetch Shortcuts file is almost never the source of these problems - it's either the Fetch Cache, Fetch Prefs, or com.fetchsoftworks.Fetch.plist files. So it's safe to leave Fetch Shortcuts there while deleting the others.

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #