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I cannot get a (2 posts)

  • Started 1 month ago by Duane Plants
  • Latest reply 4 weeks ago from Jim Matthews
  • Duane Plants Member

    Hi Jim,
    My serial number name is "non."
    My serial number is
    FETCH55001-55GT-...
    My Hostname is Tripod.
    When I open my Fetch 2 app and get the Fetch dialogue box and I put in "Tripod.com" I get the message: "An FTP connection to Tripod.com could not be opene because the connection was refused."
    If I put in "Tripod" I get the message: "An FTP connection to “Tripod” could not be opened because the server could not be found.

    The Username I use is my Tripod user name. And the password I use is my Tripod password. What am I doing wrong?


    Edited 1 month ago #

  • Jim Matthews Administrator

    Hi Duane,

    According to https://helpdesk.lycos.com/support/solutions/articles/29000015561-how-to-use-ftp-to-access-your-tripod-premium-account-zeeblio-beta-and-zeeblio- you should enter

    ftp.tripod.com

    in the Hostname field.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 weeks ago #

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