Fetch Softworks

Installing Upgrade (2 posts)

• Started 16 years ago by newyorkmusician
• Latest reply 16 years ago from Scott McGuire

• newyorkmusician Member

  I am unable to install the new Fetch upgrade. It downloads just fine and I move the icon to the applications folder as directed. However when I open Fetch again the old version opens. It it very frustrating because I am constantly getting messages to upgrade.

  Any thoughts?

  Mac, OS 10.4.8

  Posted 16 years ago #

• Scott McGuire Administrator

  Hi,

  Please try the following steps, which solve most installation problems:

  * Quit Fetch if it is running.
  * Open the Applications folder, and move any copy of Fetch in it (you may find there are more than one) to the Trash.
  * Restart your Macintosh (go to the blue Apple menu in the upper left corner, and choose Restart).
  * Then find the Fetch dmg (disk image) file again, and double-click on it to open it again.
  * Copy the Fetch icon to the Applications folder.
  * Drag the Fetch Installer icon to the trash.
  * Try running Fetch.

  Please let us know if this helps or not, or if you have more questions.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 16 years ago #