Fetch Softworks

logs in but continues "getting file list" forever (8 posts)

• Started 22 years ago by rushinaj
• Latest reply 22 years ago from Jim Matthews

• rushinaj Member

  I have a DSL account (ethernet modem) set up using OS X 10.1.3. I recently downloaded the OS X version of Fetch and tried to log in to my FTP account. (I have been using fetch for eight years or so to up load my web pages). Anyway, I typed in my password info, etc... (that works in the version I have installed on OS 9) and Fetch logs in, but continues to try to get the file list ad naseum. I tried clicking on the factory shortcuts and Fetch does the same thing...logs in, but won't get the file list. What am I doing wrong?

  Thanks

  Posted 22 years ago #

• tchroses Member

  Exact same thing happening to me... please post if anyone figures out how to fix this.

  Posted 22 years ago #

• Jim Matthews Administrator

  Try unchecking "Use Internet Config" in the General section of Preferences and checking "Use passive mode transfers (PASV)" in the Firewall section of Preferences. Does that help?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 22 years ago #

• rushinaj Member

  Yes! it worked. Thanks very much. I'd been using Fetch since 1994, god knows I'd hate to go something else.

  Posted 22 years ago #

• tchroses Member

  Yes it worked but I got an error for one of the servers "Server Responce: Can't open data connection". Any idea what that is?

  But clicking on the firewire PASV did do the trick for my website server!! :)

  Thanks!

  Posted 22 years ago #

• Jim Matthews Administrator

  It could be that the server in question does not support passive mode transfers. Another thing to try is unchecking the "Use passive mode transfers (PASV)" checkbox and disabling all but one of your network ports. To do that, open System Preferences and choose the Network pane. Select "Active Network Ports" from the pop-up menu and uncheck all the ports except the one you use to connect to the Internet. Then press the Apply Now button.

  Jim Matthews
  Fetch Softworks

  Posted 22 years ago #

• MacMike Member

  I have the same problem but not resolved with the changes suggested in this post. While I can still use 3.0.3, i would rather switch to OSX version.

  I have:
  OSX 10.1.3 on desktop with Fetch 4.0.1
  Classic with Fetch 3.0.3
  connecting to an ASIP 6.3 ftp service

  Here's a transcript;
  Connecting to xxx.xxx.xxx.xxx port 21 (13/3/02 2:43:06 pm)
  220-AppleShare IP FTP Server; Service Ready
  220
  ADAT
  500 Command unrecognized.
  USER Abcdefg Hijklmn
  331 User name ok, need password.
  PASS
  230-User logged in, proceed
  230
  SYST
  215 UNIX AppleShare IP FTP Server
  PWD
  257 "/" is current directory.
  MACB ENABLE
  200 MacBinary ENABLED for binary transfers.
  PWD
  257 "/" is current directory.
  PWD
  257 "/" is current directory.
  TYPE A
  200 Type now ASCII (Non-print)

  Posted 22 years ago #

• Jim Matthews Administrator

  And it does not work with passive mode transfers turned on?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 22 years ago #