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lost shortcuts (7 posts)

  • Started 2 years ago by nadia
  • Latest reply 2 years ago from nadia
  • nadia Member

    i lost my shortcuts with my fetch installation. i dont know hot it happend. all of a sudden they are not visible anymore. if i add a new shortcut, it automatically fills in the password, so i assume it is somewhere. i just dont know where to look. workin on mac os 10.9.5

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Do you still see recent connections listed in the Recent Connections sub-menu in the File menu?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • nadia Member

    hi jim
    jes, i can see them. nadia

    Posted 2 years ago #

  • Jim Matthews Administrator

    One way to recreate your shortcuts is to connect to those servers (by choosing them from the Remote Connections menu) and then using the New Shortcut… command in the Shortcuts menu.

    The other option you might want to explore is that if you have a backup from before your Fetch upgrade we might be able to recover the shortcuts from the backup.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • nadia Member

    i didnt loose the shortcuts with a the fetch upgrade.
    i think they were gone after i had some issues with my mac, it actually happend twice. but dont ask me what triggerd it. i really couldnt say. the only thing i know ist, that if i enter logininfos, it dont have to enter the password, it is already there...

    i actually loaded an old version yesterday from my timemachine, but shortcuts were still gone.

    nadia

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Passwords are stored in the keychain, and it sounds like that wasn't lost. You might be able to recover the lost shortcuts from the com.fetchsoftworks.Fetch.Shortcuts.plist file in your Time Machine backup. Let me know if you'd like help with that.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • nadia Member

    hi jim
    found the shortcuts in the keychain, now i have to find out, how to bring them back into my fetch shortcuts. but that i will try tomorrow. friday evening here. thanks for the help! nadia

    Posted 2 years ago #

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