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Mac OS error -2147408863 (2 posts)

  • Started 13 years ago by Leigh Pomeroy
  • Latest reply 13 years ago from Scott McGuire
  • Leigh Pomeroy Member

    When attempting to enter a new shortcut I get the message that the shortcut cannot be saved because of Mac OS error -2147408863. Can't find any reference to this error online. Anyone know what the problem is?

    Posted 13 years ago #

  • Scott McGuire Administrator

    Hi Leigh,

    This error indicates a problem with the Mac OS X keychain, which Fetch uses to securely store the passwords for your shortcuts and recent connections.

    Please do the following to check for and repair problems with the keychain:

    * Quit Fetch, if it's running.
    * Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
    * Go to the Keychain Access menu, and choose Preferences.
    * Click on the "First Aid" tab.
    * Make sure both "Synchronize login keychain password" and "Set login keychain as default" are checked.
    * Then go to the Keychain Access menu, and choose Keychain First Aid.
    * In the password field of the Keychain First Aid window, enter your Mac OS X admin password (this should be the same as your Mac OS X login password).
    * Click the Repair radio button.
    * Click the Start button.
    * Once it's done, close the Keychain First Aid window.
    * Restart your Macintosh.

    Then try creating a new shortcut in Fetch again.

    Let us know if you're still having problems after doing this.


    Scott McGuire
    Fetch Softworks

    Posted 13 years ago #


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