Fetch Softworks

New error with 5.0.5 (6 posts)

• Started 17 years ago by uploader20163
• Latest reply 6 years ago from Jim Matthews

• uploader20163 Member

  I sometimes get this error when attempting to upload:

  The action could not be completed because an error has occurred.

  Assertion (this->is_initialized()) failed in "optional.hpp", function "get", line 498

  I never saw this before, if I keep retrying it eventually does work though.

  Posted 17 years ago #

• Scott McGuire Administrator

  Hi,

  Sorry about the error.

  Could you please do the following to help us figure out what's going on?

  We'd like to see a copy of your system.log, which contains information about what caused that error.

  To find the system.log file, choose "Go to Folder..." from the Go menu in the Finder and enter "/var/log" (without the quotes).

  Then, please email the system.log file you'll find in that folder to bugs at fetchsoftworks.com .

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• uploader20163 Member

  I forget about this post, I'm getting the error again when I try to open the preferences (uploading works fine, I don't remember how or why it got fixed). I will however mail you my system log file for this new error.

  The wording reads only slightly differently:

  Assertion (this->is_initialized()) failed in "optional.hpp", function "!!pt", line 504

  Originally posted by ScottMcGuire:

  Hi,

  Sorry about the error.

  Could you please do the following to help us figure out what's going on?

  We'd like to see a copy of your system.log, which contains information about what caused that error.

  To find the system.log file, choose "Go to Folder..." from the Go menu in the Finder and enter "/var/log" (without the quotes).

  Then, please email the system.log file you'll find in that folder to bugs at fetchsoftworks.com .

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 17 years ago #

• Hauss Reinbold Member

  I'm having the same problem with opening preferences and have been since 5.6 and snow leopard. I'm about ready to do a complete reinstall of the OS over this and another problem, but thought I'd check here to see if there's a solution. The error I get when I try to open preferences is:

  Assertion (this->is_initialized()) failed in "../../Libraries/boost/boost/optional/optional.hpp" function "typename boost::optional_detail::optional_base<T>::pointer_type boost::optional<T>::operator->() {with T=Utilities::Window]", line 532

  Any thoughts?

  Posted 11 years ago #

• tester Member

  Getting the same error, 10 years later! This is on OS X 10.11.2

  Posted 6 years ago #

• Jim Matthews Administrator

  Hi,

  I'd like to take a look at your Fetch.log file to see if I can figure out why this is happening. To find Fetch.log:

  1) Choose Go to Folder… from the Go menu in the Finder
  2) Enter:

  ~/Library/com.fetchsoftworks.Fetch/Logs

  and click Go

  If you can send that to bugs@fetchsoftworks.com I'll take a look and see what I can figure out.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 6 years ago #