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number connections won't work (3 posts)
- Started 10 years ago by marcelleadam
- Latest reply 10 years ago from marcelleadam
Whenever I use just the FTP numbers (eg. 18.104.22.168), Fetch for MAC gives me the message "FTP connection could not be opened because the FTP server dropped the connection". This doesn't happen for addresses that are letter based (eg. upload.easyhosting.com). The FTP number based addresses work on Cute FTP from my PC on the same network with the same connection. What am I doing wrong?
Jim Matthews Administrator
Thanks for the report; we haven't seen this problem in our tests.
Could you choose "Fetch Transcript" from the Window menu and post the contents after you try connecting to an IP address? It would help if you could also try connecting to the same address with CuteFTP and post a transcript from that as well.
Your Fetch Service department gave me the answer. I needed to set the Fetch General Preferences to Keep Connections Alive. It seems that some servers with numeric addresses need longer to shuffle you to the correct directory on the server.
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