Fetch Softworks

OK, but will not let me login (2 posts)

• Started 3 weeks ago by Dennis
• Latest reply 2 weeks ago from Jim Matthews

• Dennis Member

  Just updated to the latest version of Fetch on November 11, 2023. I put the host name in, username, I leave the connection at FTP, put the password in, and I don't get the OK sign so I can check OK I get into my website. What's going on here? Any suggestions would be appreciated.

  Posted 3 weeks ago #

• Jim Matthews Administrator

  Hi Dennis,

  Make sure that the hostname you entered is really a hostname (e.g. ftp.example.com) and not a URL (e.g. ftp://ftp.example.com). The OK button will be disabled if the hostname is invalid.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 2 weeks ago #