Permission Woes — Fetch Message Board

Carl G. Mitsch Member

Hi Folks,

I'm having some trouble modifying the web content that I only recently posted with Fetch.

The root level of my web folder is perfectly accessable, but my web subfolders (organizing the graphic files) appear to be unwritable.

When I attempt to add something to one of these subfolders subfolders I get the following error:

Server file error: rename: Permission denied
(I'm not attempting to rewrite an existing file, just add a new one. I get the same error when I try to delete the folder entirely.)

I haven't been able to change the permissions on these folders. When I try to change the permissions, I get the following error:
Server response: [folder name]: Operation not permitted

I'm running Panther on a G4. I've tried to access my server on three different Macs running both Panther and Classic operating systems. The actual folders that I uploaded were not locked. I've used subfolders and Fetch before with no problems.

Any help you might have would really be appreciated. thanks!

Posted 18 years ago #

Jim Matthews Administrator

Could you choose "Fetch Transcript" from the Window menu and post the contents after you get the error?

Thanks,

Jim Matthews
Fetch Softworks

Posted 18 years ago #

Carl G. Mitsch Member

Hi Jim
Thanks for getting back to me! Here is the contents of the transcript:

(I didn't edit it for fear of remvoing anything you might need to diagnose)

Fetch 4.0.3 System 0x1035 Expires 09/04/2004 TR
Connecting to oran-ju-tan.com port 21 (8/26/04 12:47:56 PM)
Connecting to oran-ju-tan.com port 21 (8/26/04 12:49:06 PM)
220 ProFTPD 1.2.5 Server (ProFTPD) [12.47.44.102]
USER oran-ju-tan
331 Password required for oran-ju-tan.
PASS
230-
****************** Site Administrator FTP instructions ******************

This session begins in your user home directory at /users/oran-ju-tan
Your personal web directory is /users/oran-ju-tan/web, accessible at the URL
/~oran-ju-tan/" TARGET=_blank>http://<your.site.domain>/~oran-ju-tan/

As a site administrator, you can access the site home directory at /
The site web directory is /web, accessible at the URL
/" TARGET=_blank>http://<your.site.domain>/

To upload to your personal web directory, type:
"cd web", then "put <file>", where <file> is the full file name of the
document on your local computer.

To upload to the site web directory, type:
"cd /web", then "put <file>" where <file> is the full file name of the
document on your local computer.

*************************************************************************
230 User oran-ju-tan logged in.
SYST
215 UNIX Type: L8
PWD
257 "/users/oran-ju-tan" is current directory.
MACB ENABLE
500 MACB not understood.
PWD
257 "/users/oran-ju-tan" is current directory.
PASV
227 Entering Passive Mode (12,47,44,102,15,229).
LIST
150 Opening ASCII mode data connection for file list
226 Transfer complete.
CWD /
250 CWD command successful.
PWD
257 "/" is current directory.
PASV
227 Entering Passive Mode (12,47,44,102,15,231).
LIST
150 Opening ASCII mode data connection for file list
drwxr-s--- 2 99 126 1024 Feb 24 2000 certs
drwxr-s--- 2 99 126 1024 Aug 26 04:13 logs
drwxrwsr-x 4 99 126 1024 Jun 27 21:41 users
drwxrwsr-x 8 99 126 3072 Aug 24 18:50 web
226 Transfer complete.
CWD web
250 CWD command successful.
PWD
257 "/web" is current directory.
PASV
227 Entering Passive Mode (12,47,44,102,15,232).
LIST
150 Opening ASCII mode data connection for file list
drwxr-sr-x 2 757 126 1024 Aug 12 19:58 Thumbnail
-rw-r--r-- 1 757 126 74323 Aug 12 19:59 base.gif
-rw-r--r-- 1 127 126 987 Aug 13 06:26 bottom_banner.gif
drwxr-sr-x 3 757 126 2048 Aug 12 19:59 buttons
-rw-r--r-- 1 757 126 32143 Aug 12 19:58 childrens.html
-rw-r--r-- 1 757 126 29617 Aug 12 19:58 copy.html
-rw-r--r-- 1 757 126 11386 Aug 12 19:58 design.html
-rw-r--r-- 1 757 126 29077 Aug 12 19:58 editorial.html
-rw-r--r-- 1 757 126 31689 Aug 12 19:58 educational.html
-rw-r--r-- 1 757 126 39446 Aug 12 19:58 essay.html
-rw-r--r-- 1 757 126 71979 Aug 12 19:58 humor.html
-rw-r--r-- 1 757 126 11003 Aug 12 19:58 illus.html
-rw-r--r-- 1 757 126 8266 Aug 12 19:58 index.html
drwxr-sr-x 16 757 126 1024 Jul 29 08:28 old web
-rw-r--r-- 1 757 126 165 Aug 12 19:58 pattern.gif
-rw-r--r-- 1 757 126 5770 Aug 12 19:58 picker.gif
-rw-r--r-- 1 757 126 35507 Aug 12 19:58 print.html
-rw-r--r-- 1 757 126 40518 Aug 12 19:58 product.html
-rw-r--r-- 1 127 126 355 Aug 24 17:21 radial_mpt.gif
drwxr-xr-x 2 15 126 1024 Aug 12 10:50 stats
drwxr-sr-x 2 757 126 1024 Aug 12 19:58 top banner
drwxr-sr-x 8 757 126 1024 Aug 12 19:57 viewer
-rw-r--r-- 1 757 126 17119 Aug 12 19:55 web.html
-rw-r--r-- 1 757 126 10333 Aug 12 19:55 writing.html
226 Transfer complete.
RNFR radial_mpt.gif
350 File or directory exists, ready for destination name.
RNTO buttons/radial_mpt.gif
550 rename: Permission denied
ftp_rename: -30006 (state == RENAMING_FILE)
PWD
257 "/web" is current directory.
CWD buttons
250 CWD command successful.
PWD
257 "/web/buttons" is current directory.
PASV
227 Entering Passive Mode (12,47,44,102,15,242).
LIST
150 Opening ASCII mode data connection for file list
-rw-r--r-- 1 757 126 1722 Aug 12 19:58 Illus_dn.gif
-rw-r--r-- 1 757 126 528 Aug 12 19:59 Tp_blank_nav.gif
-rw-r--r-- 1 757 126 3412 Aug 12 19:59 Untitled-1.gif
-rw-r--r-- 1 757 126 1447 Aug 12 19:58 choose_cat.gif
-rw-r--r-- 1 757 126 1485 Aug 12 19:58 choose_subcat.gif
-rw-r--r-- 1 757 126 972 Aug 12 19:58 des_print_dn.gif
-rw-r--r-- 1 757 126 1032 Aug 12 19:58 des_print_ov.gif
-rw-r--r-- 1 757 126 1017 Aug 12 19:58 des_print_up.gif
-rw-r--r-- 1 757 126 1065 Aug 12 19:58 des_product_dn.gif
-rw-r--r-- 1 757 126 1129 Aug 12 19:58 des_product_ov.gif
-rw-r--r-- 1 757 126 1117 Aug 12 19:58 des_product_up.gif
-rw-r--r-- 1 757 126 568 Aug 12 19:58 des_topcorner
-rw-r--r-- 1 757 126 1056 Aug 12 19:58 des_web_dn.gif
-rw-r--r-- 1 757 126 1092 Aug 12 19:58 des_web_ov.gif
-rw-r--r-- 1 757 126 1090 Aug 12 19:58 des_web_up.gif
-rw-r--r-- 1 757 126 1361 Aug 12 19:58 design_chosen.gif
-rw-r--r-- 1 757 126 1563 Aug 12 19:58 design_ck.gif
-rw-r--r-- 1 757 126 1467 Aug 12 19:58 design_dn.gif
-rw-r--r-- 1 757 126 1468 Aug 12 19:58 design_up.gif
-rw-r--r-- 1 757 126 1724 Aug 12 19:58 ill_up.gif
-rw-r--r-- 1 757 126 2567 Aug 12 19:58 illus_chil_dn.gif
-rw-r--r-- 1 757 126 2418 Aug 12 19:58 illus_chil_ov.gif
-rw-r--r-- 1 757 126 2536 Aug 12 19:58 illus_child_up.gif
-rw-r--r-- 1 757 126 2042 Aug 12 19:58 illus_chosen.gif
-rw-r--r-- 1 757 126 1878 Aug 12 19:58 illus_ck.gif
-rw-r--r-- 1 757 126 2739 Aug 12 19:58 illus_edit_dn.gif
-rw-r--r-- 1 757 126 2634 Aug 12 19:58 illus_edit_ov.gif
-rw-r--r-- 1 757 126 2774 Aug 12 19:58 illus_edit_up.gif
-rw-r--r-- 1 757 126 3020 Aug 12 19:58 illus_edu_up.gif
-rw-r--r-- 1 757 126 3117 Aug 12 19:59 illus_educ_dn.gif
-rw-r--r-- 1 757 126 2800 Aug 12 19:59 illus_educ_ov.gif
drwxr-sr-x 2 757 126 1024 Aug 12 19:59 images
-rw-r--r-- 1 757 126 396 Aug 12 19:59 leftradial_dn.gif
-rw-r--r-- 1 757 126 395 Aug 12 19:59 leftradial_up.gif
-rw-r--r-- 1 757 126 388 Aug 12 19:59 radial_dn.gif
-rw-r--r-- 1 757 126 374 Aug 12 19:59 radial_up.gif
-rw-r--r-- 1 757 126 2041 Aug 12 19:59 radialbuttons.gif
-rw-r--r-- 1 757 126 397 Aug 12 19:59 rightradial_dn.gif
-rw-r--r-- 1 757 126 392 Aug 12 19:59 rightradial_up.gif
-rw-r--r-- 1 757 126 6695 Aug 12 19:59 topbuttons_writing
-rw-r--r-- 1 757 126 1461 Aug 12 19:59 writ_chosen.gif
-rw-r--r-- 1 757 126 2474 Aug 12 19:59 writ_cop_dn.gif
-rw-r--r-- 1 757 126 2421 Aug 12 19:59 writ_cop_ov.gif
-rw-r--r-- 1 757 126 2030 Aug 12 19:59 writ_copy_grey.gif
-rw-r--r-- 1 757 126 2429 Aug 12 19:59 writ_copy_up.gif
-rw-r--r-- 1 757 126 2234 Aug 12 19:59 writ_ess_dn.gif
-rw-r--r-- 1 757 126 2225 Aug 12 19:59 writ_ess_ov.gif
-rw-r--r-- 1 757 126 2218 Aug 12 19:59 writ_ess_up.gif
-rw-r--r-- 1 757 126 2562 Aug 12 19:59 writ_hum_dn.gif
-rw-r--r-- 1 757 126 2510 Aug 12 19:59 writ_hum_ov.gif
-rw-r--r-- 1 757 126 2436 Aug 12 19:59 writ_hum_up.gif
-rw-r--r-- 1 757 126 1622 Aug 12 19:59 writing_ck.gif
-rw-r--r-- 1 757 126 1508 Aug 12 19:59 writing_dn.gif
-rw-r--r-- 1 757 126 1512 Aug 12 19:59 writing_up.gif
226 Transfer complete.
CWD /web
250 CWD command successful.
PWD
257 "/web" is current directory.
PASV
227 Entering Passive Mode (12,47,44,102,15,243).
LIST
150 Opening ASCII mode data connection for file list
drwxr-sr-x 2 757 126 1024 Aug 12 19:58 Thumbnail
-rw-r--r-- 1 757 126 74323 Aug 12 19:59 base.gif
-rw-r--r-- 1 127 126 987 Aug 13 06:26 bottom_banner.gif
drwxr-sr-x 3 757 126 2048 Aug 12 19:59 buttons
-rw-r--r-- 1 757 126 32143 Aug 12 19:58 childrens.html
-rw-r--r-- 1 757 126 29617 Aug 12 19:58 copy.html
-rw-r--r-- 1 757 126 11386 Aug 12 19:58 design.html
-rw-r--r-- 1 757 126 29077 Aug 12 19:58 editorial.html
-rw-r--r-- 1 757 126 31689 Aug 12 19:58 educational.html
-rw-r--r-- 1 757 126 39446 Aug 12 19:58 essay.html
-rw-r--r-- 1 757 126 71979 Aug 12 19:58 humor.html
-rw-r--r-- 1 757 126 11003 Aug 12 19:58 illus.html
-rw-r--r-- 1 757 126 8266 Aug 12 19:58 index.html
drwxr-sr-x 16 757 126 1024 Jul 29 08:28 old web
-rw-r--r-- 1 757 126 165 Aug 12 19:58 pattern.gif
-rw-r--r-- 1 757 126 5770 Aug 12 19:58 picker.gif
-rw-r--r-- 1 757 126 35507 Aug 12 19:58 print.html
-rw-r--r-- 1 757 126 40518 Aug 12 19:58 product.html
-rw-r--r-- 1 127 126 355 Aug 24 17:21 radial_mpt.gif
drwxr-xr-x 2 15 126 1024 Aug 12 10:50 stats
drwxr-sr-x 2 757 126 1024 Aug 12 19:58 top banner
drwxr-sr-x 8 757 126 1024 Aug 12 19:57 viewer
-rw-r--r-- 1 757 126 17119 Aug 12 19:55 web.html
-rw-r--r-- 1 757 126 10333 Aug 12 19:55 writing.html
226 Transfer complete.
cur_relpath: /web work_dir: /web url_path: /web/buttons/
CWD /users/oran-ju-tan
250 CWD command successful.
CWD /web/buttons/
250 CWD command successful.
PWD
257 "/web/buttons" is current directory.
TYPE I
200 Type set to I.
PASV
227 Entering Passive Mode (12,47,44,102,15,244).
STOR rightradial_mpt.gif
550 rightradial_mpt.gif: Permission denied
ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
ABOR
226 Abort successful
PWD
257 "/web/buttons" is current directory.
PWD
Connecting to oran-ju-tan.com port 21 (8/26/04 12:54:02 PM)
220 ProFTPD 1.2.5 Server (ProFTPD) [12.47.44.102]
USER oran-ju-tan
331 Password required for oran-ju-tan.
PASS
230-
****************** Site Administrator FTP instructions ******************

This session begins in your user home directory at /users/oran-ju-tan
Your personal web directory is /users/oran-ju-tan/web, accessible at the URL
/~oran-ju-tan/" TARGET=_blank>http://<your.site.domain>/~oran-ju-tan/

As a site administrator, you can access the site home directory at /
The site web directory is /web, accessible at the URL
/" TARGET=_blank>http://<your.site.domain>/

To upload to your personal web directory, type:
"cd web", then "put <file>", where <file> is the full file name of the
document on your local computer.

To upload to the site web directory, type:
"cd /web", then "put <file>" where <file> is the full file name of the
document on your local computer.

*************************************************************************
230 User oran-ju-tan logged in.
SYST
215 UNIX Type: L8
PWD
257 "/users/oran-ju-tan" is current directory.
MACB ENABLE
500 MACB not understood.
PWD
257 "/users/oran-ju-tan" is current directory.
CWD /
250 CWD command successful.
PWD
257 "/" is current directory.
PASV
227 Entering Passive Mode (12,47,44,102,16,21).
LIST
150 Opening ASCII mode data connection for file list
drwxr-s--- 2 99 126 1024 Feb 24 2000 certs
drwxr-s--- 2 99 126 1024 Aug 26 04:13 logs
drwxrwsr-x 4 99 126 1024 Jun 27 21:41 users
drwxrwsr-x 8 99 126 3072 Aug 24 18:50 web
226 Transfer complete.
CWD web
250 CWD command successful.
PWD
257 "/web" is current directory.
cur_relpath: /web work_dir: /web url_path: /web/buttons/
CWD /users/oran-ju-tan
250 CWD command successful.
CWD /web/buttons/
250 CWD command successful.
PWD
257 "/web/buttons" is current directory.
TYPE I
200 Type set to I.
PASV
227 Entering Passive Mode (12,47,44,102,16,28).
STOR rightradial_mpt.gif
550 rightradial_mpt.gif: Permission denied
ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
ABOR
226 Abort successful

Posted 18 years ago #

Jim Matthews Administrator

The site web directory is only writable by the user account with id 757, and it looks like that isn't the id of your oran-ju-tan account. I would contact the web hosting company to straighten that out; unfortunately it's something only they can fix.

Thanks,

Jim Matthews
Fetch Softworks

Posted 18 years ago #

Carl G. Mitsch Member

Thanks, Jim!
I really appreciate your help.

-Carl

Posted 18 years ago #

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Permission Woes (5 posts)

Carl G. Mitsch Member

Jim Matthews Administrator

Carl G. Mitsch Member

Jim Matthews Administrator

Carl G. Mitsch Member

Topic closed