Fetch Softworks

Port Filtering (4 posts)

• Started 20 years ago by KFELTMATE
• Latest reply 20 years ago from Jim Matthews

• KFELTMATE Member

  I have setup my FTP server in a DMZ and as part of the security have set port filtering to accept only port 21 traffic. My PC clients can connect via their software but Fetch clients connect but cannot retrieve a file list. Are there specific ports that need to be opened for Fetch clients?

  Posted 20 years ago #

• Jim Matthews Administrator

  Have your Fetch clients tried changing the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Preferences (they probably want to uncheck that box to connect to your server)? Are your Fetch clients running firewall software?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• KFELTMATE Member

  Yes, these are the first things that I checked. The firewall in OSX is not active and we have toggled back and forth on PASV mode. I use to have this server on the other side of a symantec firewall appliance but had to move it to the DMZ as I was getting inconsistant behavior. The FTP server software is Ipswitch.

  Originally posted by JimMatthews:

  Have your Fetch clients tried changing the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Preferences (they probably want to uncheck that box to connect to your server)? Are your Fetch clients running firewall software?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• Jim Matthews Administrator

  Could you post the contents of the Fetch Transcript window after an attempt to connect, as well as a transcript from a PC connection? It might be useful to compare the two.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #