Fetch Softworks

Problems accessing folder contents on server (5 posts)

• Started 19 years ago by chauncey
• Latest reply 19 years ago from Jim Matthews

• chauncey Member

  I've noticed this problem before on some of the other folks' posts, but I can't figure out the solution. My ISP is moving our web files and folders to a new server. The setup is pretty much the same from one server to the other, but I can't access the folder contents where our web pages are located (although I had no problem with Fetch on the old server). I can log in fine, but our files are supposed to be in a folder called public_html. The folder appears in the fetch window, but when I double click on it, I get an error message that there is no such file or directory. The odd thing is that if I use IE, it seems to default to the public_html folder and it shows all the files. Moreover, if I use Safari, it shows in the finder window all the folders and files, just as they are supposed to be. Here is the transcript:

  Fetch 4.0.3 System 0x1028 Serial FETCH4X001-6NUN-HRFR TR
  Connecting to ftp.marktwain.net port 21 (8/10/04 3:16:03 PM)
  220 Welcome to (marktwain.net). Enter username to continue.
  USER jslavin
  331 Welcome 'jslavin', enter password to login.
  PASS
  230 User 'jslavin' login successful.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is the current directory.
  MACB ENABLE
  504 FTP: command not recognised.
  PWD
  257 "/" is the current directory.
  CWD public_html
  550 'public_html': No such file or directory
  TYPE I
  200 TYPE is now BINARY.
  SIZE public_html
  550 'public_html': No such file or directory
  MDTM public_html
  550 'public_html': No such file or directory
  PASV
  227 Entering Passive Mode (216,163,120,166,138,123)
  RETR public_html
  550 'public_html': No such file or directory
  ftp_retrieve: -30000 (state == GET_RETRIEVING)

  One other odd thing is that the Fetch connection window shows "As of 07/22/2004." I don't know if that has any relevance.

  Posted 19 years ago #

• Jim Matthews Administrator

  Next time you login choose "Refresh File List" from the Directories menu. I think you'll find that there isn't a "public_html" folder on the new server (the "As of 7/22/04" means that Fetch downloaded the file list it was showing you on July 22; the current file list might be different).

  If that does not help could you post the transcript you get after refreshing the file list?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #

• chauncey Member

  Jim:

  You were right. There is no public_html folder, but when I refreshed the file list, all my web folders and files suddenly appeared. I quit Fetch and then restarted it and reconnected and the files and folders again appeared with today's date. So I'm confused, do I have to manually refresh the file list every time I connect in order to get a current listing of the files and folders on the server?

  Posted 19 years ago #

• chauncey Member

  I think I answered my own questions in that I see that there is a check box for Ignore File List Cashe under the Misc preferences. But the strange thing is that I can't get Fetch to hold this preference checked. When I quit and restart Fetch, when I check the preferences, every time this check box is unchecked. Is this perhaps a bug?

  Posted 19 years ago #

• Jim Matthews Administrator

  Fetch uses a calculation to decide whether to use the file list cache, and most of the time that eliminates any need to refresh the file list manually.

  And yes, it's a bug that "ignore file list cache" is forgotten across quits. We're fixing that in the next release.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 19 years ago #