Your best friend for file transfer.

Fetch application logoFetch

Receiving error message (3 posts)

  • Started 7 months ago by Cindy Clark
  • Latest reply 7 months ago from Cindy Clark
  • Cindy Clark Member

    Is the site down? A customer contacted me as she couldn't download the file she purchased and received an error message. I logged in to check and also received this error message: Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Apache/2.4.7 (Ubuntu) Server at brave-writer.fetchapp.com Port 443

    Please advise.

    Posted 7 months ago #

  • Jim Matthews Administrator

    Hi,

    You want support for FetchApp, not Fetch.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 months ago #

  • Cindy Clark Member

    Thank you!

    Posted 7 months ago #

Reply

  • Or nickname, if you prefer.
  • This will be kept confidential.
  • This is to ensure that you’re a person, not a spambot.