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Receiving error message (3 posts)

  • Started 7 years ago by Cindy Clark
  • Latest reply 7 years ago from Cindy Clark
  • Cindy Clark Member

    Is the site down? A customer contacted me as she couldn't download the file she purchased and received an error message. I logged in to check and also received this error message: Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.
    More information about this error may be available in the server error log.
    Apache/2.4.7 (Ubuntu) Server at Port 443

    Please advise.

    Posted 7 years ago #

  • Jim Matthews Administrator


    You want support for FetchApp, not Fetch.


    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • Cindy Clark Member

    Thank you!

    Posted 7 years ago #


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