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Server response: Can't open data connection (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 19 years ago by flylogic
  • Latest reply 19 years ago from flylogic
  • flylogic Member

    For no rhyme or reason, after using Fetch (current version 4.0.3) for over a year with our FTP server - without any problems - we can't upload or download files, or even see files, as of a week ago.

    Computer info: Mac G4 Dual 500mhz with 9.2.2 OS

    I've also tested this with IE 5.1.7 and had the same results.

    On the other hand, I can access using IE with a Windows 98 and XP CPU's.

    Any help would be much appreciated!

    Thanks,

    Rex

    Below is the Fetch transcript:

    221
    Connecting to ftp.skycasters.com port 21 (11/19/03 3:25:59 PM)
    220 skyweb Microsoft FTP Service (Version 5.0).
    USER anonymous
    331 Anonymous access allowed, send identity (e-mail name) as password.
    PASS
    230 Anonymous user logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (204,232,30,15,9,114).
    LIST
    425 Can't open data connection.
    ftp_list: -30000 (state == GETTING_LIST)

    Posted 19 years ago #

  • Jim Matthews Administrator

    It looks like they installed a firewall at the server, blocking passive mode FTP.

    Try unchecking the "Use passive mode transfers (PASV)" checkbox in the Firewall section of Fetch Preferences (choose Preferences... from the Customize menu, then click on the Firewall tab).

    Does that help?

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • flylogic Member

    Jim,

    This is odd... I unchecked the (PASV) option yesterday and still couldn't connect. Today - thankfully - it's working. Another mystery of cyberspace.

    Still, on any Mac (three different CPU's so far), I can't access ftp.skycasters.com via IE 5.

    Does anyone out there know how to change passive mode in IE 5 for the Mac? If you have a Mac running OS 8 - 9, let me know if you have trouble with this ftp site too.

    Thanks again Jim,

    Rex

    Posted 19 years ago #

  • Jim Matthews Administrator

    My guess is that Internet Explorer gets its PASV setting from the Internet control panel. To change that open the Internet control panel, click on the Advanced tab and on the "File Transfer" icon in the scrolling list of icons. The checkbox for choosing (or not choosing) PASV mode should appear.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 19 years ago #

  • flylogic Member

    Thanks Jim for all your help.

    Apparently, in IE 5 for the Mac (OS9.2.2), thre are no advanced options to turn on or off a passive mode.

    While this option exists on Windows CPU's, I can't find any switches in IE's preferences for the Mac. Oh well, Fetch is working and I'm back in business.

    Best regards.

    Posted 19 years ago #

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