Fetch Softworks

Server Response Window (4 posts)

• Started 20 years ago by mcgraw
• Latest reply 20 years ago from mcgraw

• mcgraw Member

  For the past two days I've been trying to upload files to a Host that two of my client accounts are at and keep getting the window "Server Response: Can't open data connection." I upload to my other client accounts that aren't this particular Host and have no problem. The Host says everything is OK on their end. There was one time though I did get through and when I clicked on a folder the Server Response window came up again. It's a mystery because this problem just started to occur, never had problems before.

  Posted 20 years ago #

• Jim Matthews Administrator

  My first guess would be that this server has a firewall that doesn't allow passive mode transfers. Could you post the contents of the Fetch Transcript window after seeing the problem? Choose "Fetch Transcript" from the Window menu to reveal it.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 20 years ago #

• mcgraw Member

  Here is part of the code from the transcript window.

  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 'MACB ENABLE': command not understood.
  PWD
  257 "/" is current directory.
  PASV
  227 Entering Passive Mode (deleted numbers)
  LIST
  150 Opening ASCII mode data connection for /bin/ls.

  Then folders do come up and when I click on web I get that window again.

  Here is the rest of the code

  226 Transfer complete.
  CWD web
  250 CWD command successful.
  PWD
  257 "/web" is current directory.
  PASV
  227 Entering Passive Mode (deleted numbers)
  LIST
  425 Can't open data connection.
  ftp_list: -30000 (state == GETTING_LIST)
  PWD
  257 "/web" is current directory.
  PWD

  Posted 20 years ago #

• mcgraw Member

  I turned off passive mode in the Firewall and it's working OK now. I tried that yesterday and it didn't work. Today it is. Thanks for your help. Case solved!

  Posted 20 years ago #