Fetch Softworks

Stalling (3 posts)

• Started 18 years ago by Belly Buckle
• Latest reply 18 years ago from Belly Buckle

• Belly Buckle Member

  Hi all!

  I am running Fetch 5.0.4 on a PowerMac G4 with Panther (and all current updates).

  I have a stalling problem when I attempt to upload files. It doesn't seem to matter which ftp site I'm uploading to - the same timeout occurs.

  I've tried selecting and deselecting passive mode, turning off my firewall but to no avail. There is one particular file I've been trying to upload since yesterday and it keeps stalling at 25.1mbs. It is only a 36mb file.

  Any suggestions?

  Thanks!
  Belly.

  Posted 18 years ago #

• Scott McGuire Administrator

  Hi,

  The first thing to check is to make sure you have room in your account(s) to upload that large of a file - a file that always stalls at the same place usually indicates an out of space problem on the server. If you can, delete a different large file on the server and see if that helps.

  If you are sure that isn't the problem, you can try Fetch's resume upload feature to try to finish uploading the file; however not all servers support this feature. For instructions on resuming uploads in Fetch 5, see the Resuming uploads topic in Fetch Help.

  If that doesn't work, after the upload stalls, choose Fetch Transcript from the Window menu, copy the contents of the transcript window, and paste them here. We'll take a look and try to figure out what's going on.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 18 years ago #

• Belly Buckle Member

  Hi Scott.

  Thanks so much! I checked and it was, indeed, as space issue on the server. After deleting some files, I was able to upload.

  Thanks again!!!
  Belly

  Posted 18 years ago #