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stuck at "Getting File List" (6 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 21 years ago by bgarlich
  • Latest reply 21 years ago from Jim Matthews
  • bgarlich Member

    We are running through Proxy Server 2.0 on NT here and I can't get the Macs through even though the PC's work o.k. I am finally connecting with v.4.0 but Fetch continues to run at "Getting File List" until I abort it.

    Below is a transcript:

    System Version = 0x910
    Using SOCKS v4.3 gateway host: <ip address here>, port: 1080
    Connecting to ftp.wamgate.com port 21 (5/15/01 4:04:19 PM)
    220- This is a private facility. Access for any reason must be specifically
    220- authorized by the owner. Unless you are so authorized, your continued
    220- access and any other use may subject you to criminal and/or civil
    220- proceedings, including criminal prosecution under the Federal Computer
    220- Fraud and Abuse Act, 18 United States Code Section 1030.
    220-
    220- Access for any reason must be authorized by WAM!NET, Inc.
    220 Connect(active 2, max active 6) session 1183 to IGFTPServer v4.5 on Tue May 15 16:01:02 2001
    ADAT
    500 Unknown Commmand?
    USER redbank
    331 Good
    PASS
    230- Welcome, Quebecor Fairfax, to WAM!NET's Internet Gateway FTP Server
    230- Your last login was May 15 14:46 CDT
    230-
    230-
    230- For more information about WAM!NET and our services please
    230- visit http://www.wamnet.com.
    230-
    230-
    230 *
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd
    MACB ENABLE
    500 Unknown Commmand?
    PWD
    257 "/" is cwd
    PASV
    227 Entering Passive Mode (208,50,249,41,57,253)
    LIST
    ABOR

    Any ideas?

    Posted 21 years ago #

  • Jim Matthews Administrator

    One thing to check is whether your server administrator has installed some necessary bug fixes, namely NT 4 Service Pack 5 and Proxy Server 2 Service Pack 1. See

    http://support.microsoft.com/support/kb/articles/Q238/3/75.ASP

    for details.

    Another thing to try is unchecking the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences.

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

  • bgarlich Member

    I turned off PASV mode and I got this result:

    230-
    230 *
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd
    MACB ENABLE
    500 Unknown Commmand?
    PWD
    257 "/" is cwd
    PWD
    257 "/" is cwd
    ftp_list: -1 (state == GETTING_LIST)
    NOOP
    200 Still Alive
    QUIT
    221 Good Bye

    This ends up with a Fetch "Error Number -1" being generated. Also, our NT server and Proxy is service-packed to the teeth.

    Posted 21 years ago #

  • Jim Matthews Administrator

    Do you mind posting the complete transcript with PASV turned off?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 21 years ago #

  • bgarlich Member

    Sure,

    System Version = 0x910
    Using SOCKS v4.3 gateway host: <ip address of proxy>, port: 1080
    Connecting to ftp.wamgate.com port 21 (5/18/01 8:51:37 AM)
    220- This is a private facility. Access for any reason must be specifically
    220- authorized by the owner. Unless you are so authorized, your continued
    220- access and any other use may subject you to criminal and/or civil
    220- proceedings, including criminal prosecution under the Federal Computer
    220- Fraud and Abuse Act, 18 United States Code Section 1030.
    220-
    220- Access for any reason must be authorized by WAM!NET, Inc.
    220 Connect(active 2, max active 7) session 2193 to IGFTPServer v4.5 on Fri May 18 08:48:15 2001
    ADAT
    500 Unknown Commmand?
    USER redbank
    331 Good
    PASS
    230- Welcome, Quebecor Fairfax, to WAM!NET's Internet Gateway FTP Server
    230- Your published name is 'Redbank Internet Gateway' with Site ID: 1048201
    230- Your last login was May 17 13:20 CDT
    230-
    230-
    230- For more information about WAM!NET and our services please
    230- visit http://www.wamnet.com.
    230-
    230-
    230 *
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is cwd
    MACB ENABLE
    500 Unknown Commmand?
    PWD
    257 "/" is cwd
    ftp_list: -1 (state == GETTING_LIST)

    Posted 21 years ago #

  • Jim Matthews Administrator

    The only suggestion I can think of now is to double-check the version of the proxy server; this looks like the sort of error people would get before that proxy service pack came out.

    Posted 21 years ago #

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