Fetch Softworks

Suddenly can't connect to FTP with Fetch (4 posts)

• Started 15 years ago by cabram
• Latest reply 15 years ago from Scott McGuire

• cabram Member

  After three months of absolutely no problem with Fetch and FTP, I am unable to connect to my FTP on a regular basis. I have tried turning off the PASV and that doesn't work. Here is the transcript. Can anyone help?

  Thanks,
  Carol

  Fetch 5.1.1 (5B388) Intel running on Mac OS X 10.4.9 (8R2232) Intel English
  StuffIt Engine 0x820, StuffIt SDK Version 10.1.1b1
  Partial serial FETCH5X001-34SY-7R64 T
  Connecting to ftp.scraphead.com port 21 (OS X firewall is off) (8/23/07 2:16:21 PM)
  Connected to 64.176.235.127 port 21 (8/23/07 2:16:21 PM)
  220 ProFTPD 1.2.9 Server (scraphead.com) [64.176.235.127]
  USER scrappy
  331 Password required for scrappy.
  PASS
  230 User scrappy logged in.
  SYST
  215 UNIX Type: L8
  PWD
  257 "/" is current directory.
  MACB ENABLE
  500 MACB not understood
  CWD scraphead-www/store/download/
  250 CWD command successful.
  PWD
  257 "/scraphead-www/store/download" is current directory.
  TYPE A
  200 Type set to A
  PASV
  227 Entering Passive Mode (64,176,235,127,148,31).
  ABOR
  ftp_list: -30027 (state == GETTING_LIST)
  QUIT
  send_cmd():con_conn->Putline() returns -3208

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Carol,

  We're sorry to hear you're having problems.

  This might be a problem with the server, but the first thing I'd suggest trying is updating to Fetch 5.2.1, which is a free update for you. We made a variety of improvements to the parts of the program that talk to servers.

  You can get the update by going to the Fetch menu, and choosing Check for Update, or by going to the Fetch downloads page:

  http://fetchsoftworks.com/downloads.html

  And clicking on the Fetch 5.2.1 link.

  Please let us know if that helps or not. If not we'll investigate further.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #

• cabram Member

  Thanks, I did update and it didn't help.

  Posted 15 years ago #

• Scott McGuire Administrator

  Hi Carol,

  Sorry to hear that didn't help. Could you please do the following? (I know you said you'd tried turning off passive, but I'd like to see the transcript of what happens when it's off.)

  * Quit Fetch.
  * Open Fetch.
  * Go to the Fetch menu, choose Preferences, and click the General tab.
  * Uncheck the "Use passive mode transfers (PASV)" checkbox.
  * Try to connect to your server.
  * Then show us the transcript from that attempt to connect, if it didn't work.

  Thanks,

  Scott McGuire
  Fetch Softworks

  Posted 15 years ago #