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trouble downloading (4 posts)

  • Started 2 years ago by James
  • Latest reply 2 years ago from Jim Matthews
  • James Member

    You ask for the hostname of my ISP but when I type it you say it can't be found.

    Posted 2 years ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for posting. After you get that message could you choose "Fetch Transcript" from the Window menu and post the contents here? I'll see what I can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

  • James Member

    HI again

    I didn't realize your site wanted the URL for the hostname of the ISP; my bad. I have since downloaded the software successfully.

    j

    Posted 2 years ago #

  • Jim Matthews Administrator

    Glad you figured it out! Please do contact us if you have any questions or run into any problems.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #

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