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trouble holding passwords (4 posts)
- Started 12 years ago by Heather G
- Latest reply 12 years ago from Scott McGuire
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Heather G Member
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Scott McGuire Administrator
Hi Heather,
This error indicates a problem with the Mac OS X keychain, which Fetch uses to securely store the passwords for your shortcuts and recent connections.
Please do the following to check for and repair problems with the keychain:
* Quit Fetch, if it's running.
* Open the Keychain Access application, which is in the Utilities folder inside your Applications folder.
* Go to the Keychain Access menu, and choose Preferences.
* Click on the "First Aid" tab.
* Make sure both "Synchronize login keychain password" and "Set login keychain as default" are checked.
* Then go to the Keychain Access menu, and choose Keychain First Aid.
* In the password field of the Keychain First Aid window, enter your Mac OS X admin password (this should be the same as your Mac OS X login password).
* Click the Repair radio button.
* Click the Start button.
* Once it's done, close the Keychain First Aid window.
* Restart your Macintosh.Then try your Fetch shortcuts again.
This should fix the problems; let us know how it goes.
Thanks,
Scott McGuire
Fetch Softworks -
Heather G Member
Worked like a charm! Thanks for the info - that is an area I didn't even know existed!
Thanks again.
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Scott McGuire Administrator
Hi Heather,
You're welcome, and we're glad to hear you're all set. Thanks for letting us know.
Best,
Scott McGuire
Fetch Softworks
- Page 1
I am having an issue with my saved FTP sites saving the password to enter. I receive a popup error that says: The shortcut cannot be used because you do not have permission to save a file there. Try chaning the permissions of the destination folder or saving to a different folder. If I manually type in the password I get to the sites that I need to without any issues. This is a recent problem and I am not aware of any changes that I made to my computer on my end.
Posted 12 years ago #