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Trouble installing 5.7.6 (3 posts)

  • Started 7 years ago by Terrysim
  • Latest reply 6 years ago from Nancy
  • Terrysim Member

    Error message: This file can’t be copied because there is a problem with the file.
    Happens on 4 or 5 different downloads of Fetch I found in my Download folder, so it is something with my MacBookPro
    Running El Capitan 10.11.6.
    Any help appreciated

    Posted 7 years ago #

  • Jim Matthews Administrator


    I would try restarting your Mac, and then re-downloading Fetch from

    Let me know if that does not solve the problem.


    Jim Matthews
    Fetch Softworks

    Posted 7 years ago #

  • Nancy Member

    I bought a new Macbook Pro and couldn't get Fetch to install and run at first, but I just looked at your message board, found not only the latest version that works well with Sierra, but also the button to retrieve my serial number. Kudos to you for the ease and speed of getting me back on track for using Fetch!!!! Thank you!!!

    Posted 6 years ago #


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