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Trouble installing 5.7.6 (3 posts)

  • Started 9 months ago by Terrysim
  • Latest reply 8 months ago from Nancy
  • Terrysim Member

    Error message: This file can’t be copied because there is a problem with the file.
    Happens on 4 or 5 different downloads of Fetch I found in my Download folder, so it is something with my MacBookPro
    Running El Capitan 10.11.6.
    Any help appreciated

    Posted 9 months ago #

  • Jim Matthews Administrator

    Hi,

    I would try restarting your Mac, and then re-downloading Fetch from

    http://fetchsoftworks.com/fetch/download/latest

    Let me know if that does not solve the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 months ago #

  • Nancy Member

    I bought a new Macbook Pro and couldn't get Fetch to install and run at first, but I just looked at your message board, found not only the latest version that works well with Sierra, but also the button to retrieve my serial number. Kudos to you for the ease and speed of getting me back on track for using Fetch!!!! Thank you!!!

    Posted 8 months ago #

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