Fetch Softworks

trouble setting up on new computer (5 posts)

• Started 16 years ago by Carolena
• Latest reply 16 years ago from Carolena

• Carolena Member

  I'm just putting a new office together. The old system was so old that all of my actions were automatic (i.e. can't remember how I did this before) and I'm having trouble getting Fetch 4.0.3 to load on the new Mac. (OS 10.4.7)

  When I enter "ftpbusiness.earthlink.net" and my user ID and password, it tells me there is no host by that name. But it works on my other computer. Any ideas what I'm doing wrong?

  Posted 16 years ago #

• Jim Matthews Administrator

  I don't think that's a correct hostname. I would recommend checking the other computer to make sure that's what it's connecting to.

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 16 years ago #

• Carolena Member

  Nope, that's the one that's connecting on the other computer. What kind of host name am I looking for?

  [This message has been edited by Carolena (edited 08-02-2006).]

  Posted 16 years ago #

• Jim Matthews Administrator

  Are you sure that the other computer isn't connecting to

  ftp.business.earthlink.net

  with a period between "ftp" and "business"? Have you tried that on your computer?

  Thanks,

  Jim Matthews
  Fetch Softworks

  Posted 16 years ago #

• Carolena Member

  Sigh, yes that's the correction, a period btwn ftp and business. It appears to have healed itself while I was away because it displayed the correction this morning without my fixing it. I have a feeling the error might have had to do with connection problems with our new wireless. Let's hope this is the last of it! Thanks for your patience.

  Posted 16 years ago #