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Uploads stop after a couple of files (11 posts)

  • Started 18 years ago by patto
  • Latest reply 18 years ago from patto
  • patto Member

    I just upgraded to a new G5 Mac with Tiger from a G4 running Sysytem 9.2. I upgraded Fetch to the OSX version. When I try to upload files, some will be successful, then it will stop at the full upload and go no further. I have tried all the suggestions in the Help Guide to no avail. The older System 9 version of Fetch had no problems.

    Any suggestions on getting this to work? My business relies on these uploads

    Posted 18 years ago #

  • Jim Matthews Administrator

    Are the files that fail bigger than the ones that succeed? Do the transfers take more than 5 minutes?

    It would help to see a transcript of the problem. To get the transcript, choose Fetch Transcript from the Window menu when you see the problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

  • patto Member

    Thanks Jim. Here is a copy of the transcript. This time it stopped after 7 uploads:

    Fetch 5.0.2 (5A664) running on Mac OS X 10.4.1 (8B15)
    StuffIt Engine 0x811, StuffIt SDK Version 9.0.1
    Partial serial FETCH5X001-JQDG-PD6E T
    Connecting to ftp.tripod.com port 21 (29/6/05 5:40:02 AM)
    Connected to 209.202.240.80 port 21 (29/6/05 5:40:03 AM)
    220 Welcome to Tripod FTP.
    USER pattosplace
    331 Username set to pattosplace. Now enter your password.
    PASS
    230- ============================================================
    230- IMPORTANT NOTICE
    230- ============================================================
    230-
    230- Powerful building tools. Traffic-generating, money-making
    230- programs. It's all waiting for you at the new Tripod.
    230-
    230- httpd://www.tripod.com/
    230-
    230- ============================================================
    230-
    230- Tripod offers a cgi-bin to all members! For more
    230- information, visit our CGI tutorial.
    230-
    230- httpd://www.tripod.lycos.com/build/module_library/tutorial/
    230-
    230- ============================================================
    230-
    230- Got a great idea for a website? Then don't
    230- wait, get your own web address today!
    230-
    230- httpd://tripod.domains.lycos.com/
    230-
    230- ============================================================
    230-
    230- Visit Tripod's Script Library, with free, easy-to-use,
    230- customizable CGI and JavaScripts available to all members.
    230-
    230- httpd://build.tripod.com/tools/script_library
    230-
    230- ============================================================
    230-
    230- We heard you loud and clear! You love your site, but
    230- you don't like the ads. Remove those pesky popups
    230- forever with Tripod Plus!
    230-
    230- httpd://www.tripod.lycos.com/host/plus.html
    230-
    230- ============================================================
    230 User 'pattosplace' logged on.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 Command 'MACB' not understood
    PWD
    257 "/" is current directory.
    TYPE A
    200 Type set to 'A' (ASCII).
    PASV
    227 Entering Passive Mode (209,202,240,80,177,57)
    LIST -al
    150 Opening ASCII mode data connection for LIST.
    drwxr-xr-x 1 pattosplace Tripod 0 Aug 16 2004 cgi-bin
    -rw-r--r-- 1 pattosplace Tripod 2451 Nov 21 2003 BLUE_PAP.GIF
    drwxr-xr-x 1 pattosplace Tripod 0 Jun 28 05:23 slotshots
    -rw-r--r-- 1 pattosplace Tripod 332243 Jun 16 16:05 gallery.html
    -rw-r--r-- 1 pattosplace Tripod 82642 Apr 5 2004 wheelinserts.html
    drwxr-xr-x 1 pattosplace Tripod 0 Apr 5 2004 parts
    -rw-r--r-- 1 pattosplace Tripod 10640 Nov 21 2003 PATTOSPLACE.jpg
    -rw-r--r-- 1 pattosplace Tripod 8281 Jun 10 16:49 index.html
    -rw-r--r-- 1 pattosplace Tripod 4439 Nov 21 2003 62.gif
    -rw-r--r-- 1 pattosplace Tripod 328 Nov 21 2003 new.gif
    -rw-r--r-- 1 pattosplace Tripod 172108 Jun 28 06:37 decalsp-z.html
    -rw-r--r-- 1 pattosplace Tripod 225614 Jun 28 06:37 decalsnumbers.html
    -rw-r--r-- 1 pattosplace Tripod 199435 Jun 28 06:37 decalsf-o.html
    -rw-r--r-- 1 pattosplace Tripod 123967 Jun 28 06:37 decalsa-e.html
    drwxr-xr-x 1 pattosplace Tripod 0 Jun 28 06:42 decals
    -rw-r--r-- 1 pattosplace Tripod 3840 Feb 17 03:26 decals-arrow.html
    226 Transfer complete.
    MKD Test
    257 "/Test" created.
    work_dir_valid: 1 work_dir: / item.GetPath(): Test/
    CWD Test/
    250 Directory set to '/Test'.
    PWD
    257 "/Test" is current directory.
    TYPE I
    200 Type set to 'I' (IMAGE aka BINARY).
    PASV
    227 Entering Passive Mode (209,202,240,80,177,164)
    STOR 00-HelenRae-24.JPG
    Update check skipped at 29/06/2005 05:41 AM (next check after 04/07/2005 10:38 AM)
    150 Opening BINARY mode data connection for '00-HelenRae-24.JPG'.
    226 Transfer complete. (24282 bytes sent.)
    Transfer of 00-HelenRae-24.JPG (24,282 bytes, 12,141 bytes/sec, 0:02 elapsed) completed at 29/6/05 5:41:11 AM
    PASV
    227 Entering Passive Mode (209,202,240,80,177,195)
    STOR 00-HelenRae-32.JPG
    150 Opening BINARY mode data connection for '00-HelenRae-32.JPG'.
    226 Transfer complete. (27052 bytes sent.)
    Transfer of 00-HelenRae-32.JPG (27,052 bytes, 13,526 bytes/sec, 0:02 elapsed) completed at 29/6/05 5:41:19 AM
    PASV
    227 Entering Passive Mode (209,202,240,80,177,206)
    STOR 00-HelenRae-64.JPG
    150 Opening BINARY mode data connection for '00-HelenRae-64.JPG'.
    226 Transfer complete. (13250 bytes sent.)
    Transfer of 00-HelenRae-64.JPG (13,250 bytes, 13,250 bytes/sec, 0:01 elapsed) completed at 29/6/05 5:41:27 AM
    PASV
    227 Entering Passive Mode (209,202,240,80,177,235)
    STOR 00-ThomasBros-24.JPG
    150 Opening BINARY mode data connection for '00-ThomasBros-24.JPG'.
    226 Transfer complete. (18909 bytes sent.)
    Transfer of 00-ThomasBros-24.JPG (18,909 bytes, 18,909 bytes/sec, 0:01 elapsed) completed at 29/6/05 5:41:37 AM
    PASV
    227 Entering Passive Mode (209,202,240,80,178,8)
    STOR 00-ThomasBros-32.JPG
    150 Opening BINARY mode data connection for '00-ThomasBros-32.JPG'.
    226 Transfer complete. (21373 bytes sent.)
    Transfer of 00-ThomasBros-32.JPG (21,373 bytes, 21,373 bytes/sec, 0:01 elapsed) completed at 29/6/05 5:41:47 AM
    PASV
    227 Entering Passive Mode (209,202,240,80,178,33)
    STOR 00-ThomasBros-64.JPG
    150 Opening BINARY mode data connection for '00-ThomasBros-64.JPG'.
    226 Transfer complete. (25256 bytes sent.)
    Transfer of 00-ThomasBros-64.JPG (25,256 bytes, 12,628 bytes/sec, 0:02 elapsed) completed at 29/6/05 5:41:55 AM
    PASV
    227 Entering Passive Mode (209,202,240,80,178,58)
    STOR 01-Army-2003-24.JPG
    150 Opening BINARY mode data connection for '01-Army-2003-24.JPG'.
    226 Transfer complete. (36751 bytes sent.)
    Transfer of 01-Army-2003-24.JPG (36,751 bytes, 3,675 bytes/sec, 0:10 elapsed) completed at 29/6/05 5:42:14 AM
    PASV
    227 Entering Passive Mode (209,202,240,80,178,103)
    STOR 01-Army-2003-32.JPG
    150 Opening BINARY mode data connection for '01-Army-2003-32.JPG'.

    Posted 18 years ago #

  • Jim Matthews Administrator

    If you try again will it always stop at the same file, or will it fail on a different file?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

  • patto Member

    Jim

    When I tried it again it froze one file earlier - 01-Army-Late2003-24.JPG. It does not seem to happen at the same point each time. It has even done it with single files, but mainly with the mutiple files.

    Bruce

    Posted 18 years ago #

  • Jim Matthews Administrator

    I can think of a few things to try next:

    1) Find out if Tripod supports SFTP uploads. If they do, you might find them to be more reliable.

    2) Try a different FTP client, to see if the problem is specific to Fetch. For example, you could try Interarchy.

    3) Collect more information about the problem. The next thing I'd want to see is a packet trace (which would show exactly what is happening on the network). I can give you directions on how to do that.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

  • patto Member

    Jim

    1.I have e-mailed them to see if they support sftp.

    2.I tried Interarchy and the same thing happened

    3.Please give me the instructions

    Why would this not work via OSX but it was not a problem under OS9?

    Thanks

    Posted 18 years ago #

  • Jim Matthews Administrator

    There are instructions for collecting a packet trace at http://developer.apple.com/qa/qa2001/qa1176.html . Basically, you want to run Terminal and type this command:

    sudo tcpdump -i en0 -s 0 -w DumpFile.dmp

    You will then be prompted for the computer's administrator password. When you want it to stop collecting traffic you would type Control-C; the packet trace would be stored in the file named DumpFile.dmp. Note that your FTP password will be captured. You can email the DumpFile.dmp file to bugs at fetchsoftworks dot com.

    I do not know why this would work reliably on Mac OS 9 and not on X.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 18 years ago #

  • debhart Member

    I've been having a very similar problem. I even upgraded Fetch, thinking that would solve the problem. It hasn't Everything stops at the same point. No matter what I'm uploading. Here's the latest transcript:
    Fetch 5.0.2 (5A664) running on Mac OS X 10.3.9 (7W98)
    StuffIt Engine 0x800, StuffIt SDK Version 8.0
    Partial serial FETCH5X001-C7PA-W49E T
    Connecting to cencible.com port 21 (7/1/05 9:38:42 PM)
    Connected to 207.19.102.52 port 21 (7/1/05 9:38:42 PM)
    220 Serv-U FTP-Server v2.5j for WinSock ready...
    USER ccmkt
    331 User name okay, need password.
    PASS
    230 User logged in, proceed.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/d:/web/cencible.com/htdocs" is current directory.
    MACB ENABLE
    500 'MACB': command not understood.
    CWD /d:/Web/cencible.com/htdocs/cfh/
    250 Directory changed to /d:/Web/cencible.com/htdocs/cfh
    PWD
    257 "/d:/Web/cencible.com/htdocs/cfh" is current directory.
    PWD
    257 "/d:/Web/cencible.com/htdocs/cfh" is current directory.
    TYPE A
    200 Type set to A.
    PORT 192,168,0,101,5,255
    200 PORT Command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    drwxrwxrwx 1 user group 0 Jul 1 21:18 .
    drwxrwxrwx 1 user group 0 Jul 1 21:18 ..
    -rwxrwxrwx 1 user group 3880 Mar 18 17:18 cfh1.jpg
    -rwxrwxrwx 1 user group 5344 Mar 18 17:18 cfh2.jpg
    -rwxrwxrwx 1 user group 3866 Mar 18 17:18 cfh3.jpg
    -rwxrwxrwx 1 user group 0 Jul 1 21:39 CFHcmyk.pdf
    -rwxrwxrwx 1 user group 0 Jul 1 21:18 CFHprint.sitx
    -rwxrwxrwx 1 user group 554 Jul 1 21:17 index.htm
    226-Maximum disk quota limited to 200000 Kbytes
    Used disk quota 199974 Kbytes, available 25 Kbytes
    226 Transfer complete.
    TYPE I
    200 Type set to I.
    PORT 192,168,0,101,5,187
    200 PORT Command successful.
    STOR CFHcmyk.pdf
    150 Opening BINARY mode data connection for CFHcmyk.pdf.
    Update check skipped at 07/01/2005 09:40 PM (next check after 07/08/2005 04:16 PM)

    Posted 18 years ago #

  • debhart Member

    FYI, I sent the transcript to my ISP and turns out I'd run out of room. No wonder the files stopped uploading. That may be Patto's problem too.

    Posted 18 years ago #

  • patto Member

    Debhart

    I have plenty of disk space and it still happens. It seems to be problem with Tripod itself, but I need to communicate with them to see if they can fix it.

    Bruce

    Posted 18 years ago #

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