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5.7.3 won't launch on Mac OS 10.7.5 (2 posts)

  • Started 7 months ago by Pops
  • Latest reply 7 months ago from Jim Matthews
  • Pops Member

    Hi, I purchased Fetch awhile ago and it has been working perfectly until a few days ago. Version 5.7.3 won't launch on Mac OS 10.7.5 - at all. It doesn't quit, it simply won't open. Please help.
    Thanks!

    Posted 7 months ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for contacting us. There may be information on why Fetch isn't opening in the Fetch.log file. To find that file:

    1) Choose Go to Folder… from the Go menu in the Finder
    2) Enter:

    ~/Library/com.fetchsoftworks.Fetch/Logs

    and click Go

    You can send us that file at http://fetchsoftworks.com/fetch/feedback . We'll take a look and see what we can figure out.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 7 months ago #

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