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access denied?! (2 posts)

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  • Started 11 years ago by see this
  • Latest reply 11 years ago from Jim Matthews
  • see this Member

    I'm trying to update a friends site, but I am unable to delete or replace old files, however I am able to upload new files.
    I recieve access denied error message.

    this is the fetch transcript can someone help?
    20 H7844-2 Microsoft FTP Service (Version 5.0).
    ADAT
    500 'ADAT This command is checking whether this server supports Kerberos or GSS security, see RFC 2228': command not understood
    USER preferred
    331 Password required for preferred.
    PASS
    230-Welcome to FTP server
    230 User preferred logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/preferred" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/preferred" is current directory.
    CWD Htdocs
    250 CWD command successful.
    PWD
    257 "/preferred/Htdocs" is current directory.
    PASV
    227 Entering Passive Mode (64,78,44,210,5,227).
    LIST
    125 Data connection already open; Transfer starting.
    drwxrwxrwx 1 owner group 0 Oct 14 13:21 _derived
    drwxrwxrwx 1 owner group 0 Jun 25 15:45 _private
    -rwxrwxrwx 1 owner group 1754 Jun 25 15:45 _vti_inf.html
    drwxrwxrwx 1 owner group 0 Jun 25 15:45 _vti_log
    -r-xr-xr-x 1 owner group 8697 Feb 6 9:18 ageny.html
    drwxrwxrwx 1 owner group 0 Jun 25 15:51 buyers
    -r-xr-xr-x 1 owner group 10149 Feb 6 9:18 contact.asp
    -r-xr-xr-x 1 owner group 8337 Feb 6 9:18 denver.html
    -r-xr-xr-x 1 owner group 9334 Feb 6 9:18 featured.html
    drwxrwxrwx 1 owner group 0 Oct 15 14:01 images
    -r-xr-xr-x 1 owner group 10518 Jun 25 16:17 index.html
    -r-xr-xr-x 1 owner group 5786 Feb 6 9:18 mortgage.html
    -r-xr-xr-x 1 owner group 595 Feb 6 9:18 mortgage_nn.html
    -r-xr-xr-x 1 owner group 649 Feb 6 9:18 neighborhood_nn.html
    -r-xr-xr-x 1 owner group 5841 Feb 6 9:18 neighborhoods.html
    -rwxrwxrwx 1 owner group 2446 Jun 25 15:45 postinfo.html
    -rwxrwxrwx 1 owner group 6769 Oct 15 17:24 schools.html
    -r-xr-xr-x 1 owner group 5801 Feb 6 9:18 search.html
    -r-xr-xr-x 1 owner group 610 Feb 6 9:18 search_nn.html
    drwxrwxrwx 1 owner group 0 Jun 25 15:51 sellers
    -r-xr-xr-x 1 owner group 5466 Feb 6 9:18 thankyou.html
    226 Transfer complete.
    PASV
    227 Entering Passive Mode (64,78,44,210,5,228).
    STOR thankyou.html
    550 thankyou.html: Access is denied.
    ftp_store_setup: -30000 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.

    Posted 11 years ago #

  • Jim Matthews Administrator

    The permissions on that file (and some others) are set in such a way that you do not have permission to overwrite it. You might try using the Set Permissions... command in the Remote menu to enable Write permissions. Another idea is to rename the file, and then upload a replacement, but that would leave you with an extra file every time you updated. So you should probably contact the server administrator to find out why the files have those permissions, and how to correct the underlying problem.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

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