Your best friend for file transfer.Fetch
beginners luck (2 posts)
- Started 11 years ago by Giovanna Bruno
- Latest reply 11 years ago from Jim Matthews
Giovanna Bruno Member
I am trying to make a new connection
and I put my server in and my user Id which I know correct because I just got it from the server and it tell me that that user id is 'unknown'?
reading the help section hasn't guided me anywhere? Is this a server issue or user?
any assistance and advice appreciated.
Jim Matthews Administrator
You can get that error if there's a problem with the contents of any of the Host, User ID or Password fields. You could double-check those with the server administrator, or post the contents of the Fetch Transcript window (it's listed in the Window menu).
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