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can't connect (4 posts)

  • Started 4 years ago by linden
  • Latest reply 4 years ago from Scott McGuire
  • linden Member

    Fetch has always worked before, but today I can't connect to the server.
    Error message: OOPS: cannot open config file:/user/local/etc/vsftp/vuser/liveiqfw2

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi,

    That sounds like a problem with the server - that is, the computer you are using Fetch to connect to. The server is generating that error and Fetch is merely reporting it to you.

    You should contact the company or person who run the server you are trying to connect to, and ask them to look into the error.

    Fetch Softworks is not a hosting provider — we do not run or maintain servers for customers, so we do not have access to the information you need to use to connect. We just make Fetch, software that lets you move files from your Macintosh to servers run by other companies or people.

    Please let us know if you have further questions after talking to them.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

  • linden Member

    Today it works again. No doubt my server had some temporary problems. Thanks for your help!

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi,

    You're welcome, and we're glad to hear things are working again.

    Best,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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