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Can't delete..."File Exists" (7 posts)

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  • Started 10 years ago by guslar
  • Latest reply 10 years ago from guslar
  • guslar Member

    Hello.

    Let me start by saying that I know absolutely nothing about FTP, etc.. I'm trying to get a webpage started but have a folder which I can't delete. I created it but it's empty. I am able to rename it, but can't delete it. Whenever I try, I get the following message:

    "Server file error: garbage: File exists."

    "garbage" is the last thing I named it because that's what it is.

    Also, when I try to replace the "index.html" file, I get the following:

    "Error: the server does not believe you have permission to take that action."

    My ISP is no help at all. They say everything is fine and I'm "doing something wrong" (I already know that). Then they are eager to hang up. Ever since the customer service is being handled from India, they are unwilling to help.

    I'm sure you need more info from me, so please let me know what I need to supply you with.

    Thanks a lot for your help. I don't mean to sound bitter, but I'm getting really frustrated. Thanks, again. :)

    P.S.

    I'm using Mac OS 10.3.5.

    [This message has been edited by guslar (edited 08-12-2004).]

    Posted 10 years ago #

  • Jim Matthews Administrator

    I would take these steps:

    1) Choose "Preferences..." from the Customize menu in Fetch
    2) Click on the Misc. tab at the top of the window.
    3) Click on the Obscure Options pop-up menu and choose "Send LIST -al to UNIX Servers"
    4) Click OK

    Then try deleting that folder. If you get an error could you then choose "Fetch Transcript" from the Window menu and post the contents?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guslar Member

    Thanks for the reply, Jim.

    Well, I deleted the folder without a problem. However, when I try to upload something, I get the follwoing response:

    "Error: the server does not believe you have permission to take that action."

    After that, I copied the Fetch transcript and here it is:

    ---------------------------------------------

    Fetch 4.0.3 System 0x1035 Expires 08/27/2004 TR
    Connecting to home.cablelynx.com port 21 (8/13/04 2:17:42 PM)
    220 www1 FTP server (Version 1.1.214.7 Thu Aug 10 09:57:38 GMT 2000) ready.
    USER ibanez
    331 Password required for ibanez.
    PASS
    230 User ibanez logged in. Access restrictions apply.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (24,204,0,2,206,146)
    LIST -al
    150 Opening ASCII mode data connection for /usr/bin/ls.
    total 16
    drwxr-xr-x 3 12001 200 4096 Aug 13 13:47 .
    drwxr-xr-x 3 12001 200 4096 Aug 13 13:47 ..
    drwxr-xr-x 5 0 200 96 Sep 13 2001 usr
    226 Transfer complete.
    CWD usr
    250 CWD command successful.
    PWD
    257 "/usr" is current directory.
    cur_relpath: usr work_dir: /usr url_path: usr/pub/
    CWD /
    250 CWD command successful.
    CWD usr/pub/
    250 CWD command successful.
    PWD
    257 "/usr/pub" is current directory.
    PASV
    227 Entering Passive Mode (24,204,0,2,206,154)
    STOR index.html
    553 index.html: Permission denied.
    ftp_store_setup: -30008 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.
    QUIT
    221 Goodbye.

    ---------------------------------------------

    If you have any more suggestions, I would be grateful. Thanks.

    Posted 10 years ago #

  • Jim Matthews Administrator

    After you get the error could you choose "Refresh File List" from the Directories menu and then post the transcript?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guslar Member

    Thanks, Jim. Here it is:

    Fetch 4.0.3 System 0x1035 Expires 08/27/2004 TR
    Connecting to home.cablelynx.com port 21 (8/16/04 3:23:00 PM)
    220 www1 FTP server (Version 1.1.214.7 Thu Aug 10 09:57:38 GMT 2000) ready.
    USER ibanez
    331 Password required for ibanez.
    PASS
    230 User ibanez logged in. Access restrictions apply.
    SYST
    215 UNIX Type: L8
    PWD
    257 "/" is current directory.
    MACB ENABLE
    500 'MACB ENABLE': command not understood.
    PWD
    257 "/" is current directory.
    PASV
    227 Entering Passive Mode (24,204,0,2,245,143)
    LIST -al
    150 Opening ASCII mode data connection for /usr/bin/ls.
    total 16
    drwxr-xr-x 3 12001 200 4096 Aug 16 15:12 .
    drwxr-xr-x 3 12001 200 4096 Aug 16 15:12 ..
    drwxr-xr-x 5 0 200 96 Sep 13 2001 usr
    226 Transfer complete.
    CWD usr
    250 CWD command successful.
    PWD
    257 "/usr" is current directory.
    PASV
    227 Entering Passive Mode (24,204,0,2,245,146)
    LIST -al
    150 Opening ASCII mode data connection for /usr/bin/ls.
    total 16
    drwxr-xr-x 5 0 200 96 Sep 13 2001 .
    drwxr-xr-x 3 12001 200 4096 Aug 16 15:12 ..
    -rwxr-xr-x 1 0 200 109 Sep 13 2001 README.TXT
    drwxr-xr-x 2 0 200 96 Sep 13 2001 bin
    drwxr-xr-x 2 0 200 96 Sep 13 2001 lib
    drwxr-xr-x 2 0 200 96 Sep 13 2001 pub
    226 Transfer complete.
    CWD pub
    250 CWD command successful.
    PWD
    257 "/usr/pub" is current directory.
    TYPE I
    200 Type set to I.
    PASV
    227 Entering Passive Mode (24,204,0,2,245,157)
    STOR Rabbit.jpg
    553 Rabbit.jpg: Permission denied.
    ftp_store_setup: -30008 (state == RPUT_SETTING_UP)
    ABOR
    225 ABOR command successful.
    CWD /usr/pub
    250 CWD command successful.
    PWD
    257 "/usr/pub" is current directory.
    TYPE A
    200 Type set to A.
    PASV
    227 Entering Passive Mode (24,204,0,2,245,204)
    LIST -al
    150 Opening ASCII mode data connection for /usr/bin/ls.
    total 8
    drwxr-xr-x 2 0 200 96 Sep 13 2001 .
    drwxr-xr-x 5 0 200 96 Sep 13 2001 ..
    -rwxr-xr-x 1 0 200 210 Sep 13 2001 index.html
    226 Transfer complete.

    Posted 10 years ago #

  • Jim Matthews Administrator

    It looks to me like you're doing everything right, but something is messed up on the server so that your user id can't upload files in your pub directory. I would contact the server administrators and show them the transcript.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • guslar Member

    Thanks a lot, Jim.

    It's comforting to know that I •might• be doing the right thing. I'm supposed to call them back tomorrow morning if things aren't rectified by this evening.

    Unfortunately, I don't have much hope for that because when I told them I'm using Fetch their response was, "What? I've never even heard of that before."

    Oh, well...tomorrow still may shine...:-/

    I'll let you know in case your curious about the end result.

    I appreciate your time very much!

    Posted 10 years ago #

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