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Can't see recently uploaded files (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Andrewf
  • Latest reply 10 years ago from Jim Matthews
  • Andrewf Member

    Hi

    We have an issue with clients that run Fetch (4.0.3), where they sometimes cannot see directories and files that have been recently uploaded to our FTP server. Other FTP client software can see these files, and Fetch will eventually see them. Is there a setting that needs to be changed?

    Posted 10 years ago #

  • Jim Matthews Administrator

    You might ask the clients to try the Refresh File List command in the Directories menu. It might help to check the "Ignore file list cache" box in the Misc. section of Preferences.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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