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Can't upload folders (5 posts)

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  • Started 11 years ago by ubotch
  • Latest reply 11 years ago from ubotch
  • ubotch Member

    I have been trying to upload a website and when I try to upload a folder, such as the "_notes" folder produced by dreamweaver, it won't let me upload it. I get an error message that says

    "Server response: The name you specified is not allowed. Names must contain only ASCII letters (a-z,A-Z), digits (0-9), underscore, dot and dash. Names must not start with a dot (.) or dash (-). For additional info please visit:"

    I think my folders are named correctly (one is named "_notes", and another "portfolio") but for some reason they won't upload. Any ideas on what the problem could be? Thanks for any help

    Posted 11 years ago #

  • Jim Matthews Administrator

    Could you post the contents of the Fetch Transcript window after you get the error -- it will indicate exactly which name the server is objecting to. Choose "Fetch Transcript" from the Window menu to open it.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • ubotch Member

    Here it is, thanks for your help.

    CWD _notes
    550 /adam_lee@sbcglobal.net/_notes: No such file or directory.
    MKD _notes
    553-The name you specified is not allowed.
    553-Names must contain only ASCII letters (a-z,A-Z), digits (0-9), underscore, dot and dash.
    553-Names must not start with a dot (.) or dash (-).
    553-For additional info please visit:
    553-See http://help.yahoo.com/help/us/webhosting/gftp/
    553
    ftp_mkdir: -30000 (state == RPUT_MAKING_DIR)
    PWD
    257 "/adam_lee@sbcglobal.net/" is current directory.

    Posted 11 years ago #

  • Jim Matthews Administrator

    Apparently the error message isn't quite accurate, and underscore character is not allowed at the beginning of a file or directory name. Do you know if the _notes folder is required for your website (or if Dreamweaver can be configured to use a different name)?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • ubotch Member

    I think that the notes folder is necessary, but the name could possibly be changed. However I still have problems uploading other folders that are named in only lowercase letters with no other symbols at all. I think it may be a problem with my hosting service, I have emailed them several times without response. I just wish they could be as helpful as you are being. I really appreciate it. I will keep attempting contact with my hosting service for now, unless you have any other suggestions. Thanks

    Posted 11 years ago #

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