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Data Connection Error (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by RobertWright
  • Latest reply 9 years ago from Jim Matthews
  • RobertWright Member

    A client running Mac OS 9.2.2 is having a problem connecting to our IIS FTP server. They can connect to other vendors FTP sites but receive a "Can't open data connection.
    ftp_list: -30005" error with us.
    Any help would be greatly appreciated.
    Here is their transcript log.
    Thanks in advance.
    Bob Wright

    Connecting to ftp.hatteraspress.com port 21 (12/8/04 10:51:15 AM)
    220 ftp Microsoft FTP Service (Version 5.0).
    USER evolution
    331 Password required for evolution.
    PASS
    230-Welcome To the Hatteras Press FTP site.
    230 User evolution logged in.
    SYST
    215 Windows_NT version 5.0
    PWD
    257 "/evolution" is current directory.
    SITE DIRSTYLE
    200 MSDOS-like directory output is off
    PWD
    257 "/evolution" is current directory.
    PORT 172,18,25,56,119,204
    200 PORT command successful.
    LIST
    150 Opening ASCII mode data connection for /bin/ls.
    425 Can't open data connection.
    ftp_list: -30005
    NOOP
    200 NOOP command successful.
    QUIT
    221 Thank you for visiting the Hatteras Press FTP site.

    Posted 9 years ago #

  • Jim Matthews Administrator

    I would suggest that the user check the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences. Please let me know (and post a new transcript) if that doesn't work.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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