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Don't see file! (3 posts)

  • Started 4 years ago by Jenn Horne
  • Latest reply 4 years ago from Jenn Horne
  • Jenn Horne Member

    I am accessing my company's ftp site via fetch. One of our customers informed me that she uploaded something to it. When I open fetch, the file isn't visible, but when I use explorer on my pc, I can see and download it. Why isn't it showing on fetch?

    Posted 4 years ago #

  • Jim Matthews Administrator

    Hi,

    If you choose "Refresh" from the View menu, or click the small Refresh arrow above the right side of the file list, does the file appear?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 4 years ago #

  • Jenn Horne Member

    That solved it thank you!

    Posted 4 years ago #

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