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educational reg error (2 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 9 years ago by paulr
  • Latest reply 9 years ago from Jim Matthews
  • paulr Member

    Hi I just downloaded the edu version and got the serial and user name etc but they wont allow me to acces the program and i get an error. Yes i mage sure it was 30 charachters minus dashes etc.

    Any ideas?

    Posted 9 years ago #

  • Jim Matthews Administrator

    Make sure you enter both the Serial Number Name and Serial Number as shown in your receipt email. If you use Copy and Paste be sure not to copy the space or carriage return after the serial number; that will trip Fetch up.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 9 years ago #

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