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error -39 (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 12 years ago by Peter
  • Latest reply 12 years ago from Jim Matthews
  • Peter Member

    Hello,

    I purchased a license to Fetch 4.0.1 and downloaded the program to my desktop. When it was finished downloading the Vise icon came up on my desktop, but the program would not begin installation. Rather, the following screen came up...

    "The application program 'Fetch 4.0.1 Store Installer' could not be opened, because an error of type -39 occurred."

    I reinstalled my system software 0S9.0 and the above window continues to come up and I can not proceed.

    How do I rectify this so can I start using Fetch?

    Peter

    Posted 12 years ago #

  • Jim Matthews Administrator

    That error indicates that the download did not complete successfully. I would recommend downloading another copy of Fetch from http://getfetch4.com.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

  • Peter Member

    Thank you Jim. I downloaded Fetch 4.0.1 from the recommedend site and everything is a go at the moment. :)

    thank you for your time,
    Peter Mitchell

    Posted 12 years ago #

  • TashAcres Member

    Hi Jim
    You helped out on another guys problems with downloading the Fetch Installer and I was hoping you may be able to help me too!
    I've tried your suggetsion of going to getfetch and the same problem occurs - the download doen't seem to complete. What can I do??
    Thanks

    Posted 12 years ago #

  • Jim Matthews Administrator

    You might try using a different browser. I've had a number of reports of problems with AOL's browser, but those users were able to download Fetch using alternatives.

    Jim Matthews
    Fetch Softworks

    Posted 12 years ago #

Topic closed

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