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error (4 posts)

  • Started 11 months ago by lollipop
  • Latest reply 11 months ago from Jim Matthews
  • lollipop Member

    hi i recently tried to download an import/export tool, there was an error in it
    Parse error: syntax error, unexpected '<' in /customers/9/e/6/offthehanger.co.uk/httpd.www/admin/view/template/common/header.tpl on line 122
    when i try and edit the file it says mac os error 1712.
    Do you no how to solve this.?the person who was helping is on holiday and i cant get into my orders.
    thanks

    Posted 11 months ago #

  • Jim Matthews Administrator

    Hi,

    What version of Fetch are you using, and what program are you using to edit the file?

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 months ago #

  • lollipop Member

    hi im using

    version 5.7.3 fetch mac os x. I have text edit as the programme? i have tried to solve it and now the error is Error: Could not load template /customers/9/e/6/offthehanger.co.uk/httpd.www/admin/view/template/common/header.tpl!

    Thanks

    Posted 11 months ago #

  • Jim Matthews Administrator

    Hi,

    That sounds like an error from your website, rather than from Fetch. I would recommend contacting the developer of your website for further assistance.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 months ago #

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