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Error Message: Server Response: cannot open data source (5 posts)

This is an archived topic. The information in it is likely to be out-of-date and no longer applicable to current versions of Fetch.
  • Started 10 years ago by Josh Hayes
  • Latest reply 10 years ago from Jim Matthews
  • Josh Hayes Member

    I have fetch operating with OS 10.3, I cannot connect to any ftp site without getting the message cannot open data source. But my window says connected. I can connect through Terminal but not fetch.

    Posted 10 years ago #

  • Jim Matthews Administrator

    I'd try changing the setting of the "Use passive mode transfers (PASV)" box in the Firewall section of Fetch Preferences.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

  • daniel Member

    There's more on this in the thread "FTP Site Issues"

    You're not the only one going through this.

    Posted 10 years ago #

  • Steve_L Member

    I have no trouble opening my remote site or most of the folders within it, but a few folders don't open and elicit the "Server response: cannot open data connection" error message. I am not aware of any differences between the folders. I have tried this with PASV set both on and off.

    Am using Fetch 4.0.3 with OS 10.3.2 on a G4 with firewall off and connected through a LAN hub and router to a cable system. On my old Mac 7200 (System 8.6) connected to the same LAN, Fetch 3.0.3 works perfectly.

    Posted 10 years ago #

  • Jim Matthews Administrator

    Steve_L: I'd be interested to see the contents of the Fetch Transcript window after these errors.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 10 years ago #

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