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Error on password (4 posts)

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  • Started 11 years ago by CheriC
  • Latest reply 11 years ago from CheriC
  • CheriC Member

    Hi There,

    I keep getting the following error message "Error on password. Login incorrect." And, I've noticed that you had advised another person to do the following...

    I would suggest setting the Proxy Type pop-up menu to "None" in the Firewall section of Preferences (choose "Preferences" from the Customize menu in Fetch).

    I made sure that my Proxy Type pop-up menu was to "None", which was the current setting. It still didn't work...

    Please advise and thanks for your help:)

    Below is the Fetch Transcript:
    ----------------------------------------------------------------
    System Version = 0x910
    Connecting to ecom1.onestop.net port 21 (1/26/03 11:04:14 PM)
    220 ecom1.onestop.net NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER chericohen.com
    331 User chericohen.com okay, need password.
    PASS
    530 Login incorrect.
    Connecting to ecom1.onestop.net port 21 (1/26/03 11:05:49 PM)
    220 ecom1.onestop.net NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER chericohen.com
    331 User chericohen.com okay, need password.
    PASS
    530 Login incorrect.
    Connecting to ecom1.onestop.net port 21 (1/26/03 11:06:05 PM)
    220 ecom1.onestop.net NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER chericohen.com
    331 User chericohen.com okay, need password.
    PASS
    530 Login incorrect.
    Connecting to ecom1.onestop.net port 21 (1/26/03 11:08:45 PM)
    220 ecom1.onestop.net NcFTPd Server (licensed copy) ready.
    ADAT
    500 Syntax error, command unrecognized.
    USER chericohen.com
    331 User chericohen.com okay, need password.
    PASS
    530 Login incorrect.
    ----------------------------------------------------------------

    Posted 11 years ago #

  • Jim Matthews Administrator

    That error means that one or more things that you entered in the New Connection window is incorrect. You should contact your web service provider to make sure that ecom1.onestop.net is the hostname of the FTP server hosting your account, that chericohen.com is the name of your account, and that you are entering the correct password.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 11 years ago #

  • CheriC Member

    Thank you for your prompt response. I'll look into that and hopefully my problem will be resolved.

    Thanks again for your help.

    -Cheri

    Posted 11 years ago #

  • CheriC Member

    Thanks for your prompt response. I'll try to contact my web service provider with your suggestions. And, hopefully, my problem will be resolved. At least I now know it's NOT a Fetch conflict.

    Thanks again!
    Cheri

    Posted 11 years ago #

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