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"Fetch could not put..." (2 posts)

  • Started 1 year ago by Tessa
  • Latest reply 1 year ago from Jim Matthews
  • Tessa Member

    I am getting this error message every time I try to upload a new item to Fetch.

    "Fetch could not put 'file name' because files and folders could not be created in your selected download folder.
    Try choosing a different folder from the 'Save downloaded files to' menu in the download pan of the preferences."

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Thanks for reporting this. To figure out why you are getting this error I'd like to take a look at your Fetch.log file. To find the Fetch.log file:

    1) Choose Fetch Transcript from the Window menu
    2) Choose Show Fetch.log in Finder from the File menu

    The Fetch.log file may be large. You can email it to bugs@fetchsoftworks.com rather than posting it here.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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