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"Fetch could not put..." (2 posts)

  • Started 2 years ago by Tessa
  • Latest reply 2 years ago from Jim Matthews
  • Tessa Member

    I am getting this error message every time I try to upload a new item to Fetch.

    "Fetch could not put 'file name' because files and folders could not be created in your selected download folder.
    Try choosing a different folder from the 'Save downloaded files to' menu in the download pan of the preferences."

    Posted 2 years ago #

  • Jim Matthews Administrator


    Thanks for reporting this. To figure out why you are getting this error I'd like to take a look at your Fetch.log file. To find the Fetch.log file:

    1) Choose Fetch Transcript from the Window menu
    2) Choose Show Fetch.log in Finder from the File menu

    The Fetch.log file may be large. You can email it to rather than posting it here.


    Jim Matthews
    Fetch Softworks

    Posted 2 years ago #


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