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Fetch Download Speeds Slow with Host Change (6 posts)

  • Started 1 year ago by Dave M
  • Latest reply 1 year ago from Jim Matthews
  • Dave M Member

    Hello there-

    We recently changed web hosts and noticed a significant drop in our download speeds using Fetch. At first I thought this was due to our new host, but it turns out it isn't. Before changing hosts, we were averaging about 2mb/s. Now we are averaging about 600kb/s.

    The odd thing is, whenever we use any other FTP client, we achieve much faster speeds. We've logged over 2mb/s with Filezilla, and the same speeds were achieved using web-based FTP clients on the same network.

    If any help could be offered, it would be much appreciated as our company prefers the Fetch UI. Thank you.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Are you measuring the speed by transferring multiple files, or just one big file? I would recommend using one big file as the most accurate transfer rate measurement.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

  • Dave M Member

    Just one large file.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Do you still have access to the old web host, to compare the transfer speeds between the old and new hosts?

    Posted 1 year ago #

  • Dave M Member

    No I do not, but as stated above, the speeds were close to 2mb/s. The new host has equivalent speeds.

    Posted 1 year ago #

  • Jim Matthews Administrator

    Fetch generally uploads and downloads big files as fast as your Internet connection and the server allow, so I don't know of a good explanation for why you'd see this change in transfer speeds with Fetch, and not with other FTP clients.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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