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File transfer server has shut down error when connecting from home (2 posts)

  • Started 5 years ago by sjspangenberg
  • Latest reply 5 years ago from Scott McGuire
  • sjspangenberg Member

    Fetch connects but does not show the file list when I use it from home. It works fine (connecting to the same server) when I use it at work. PASV is enabled. This seems to suggest that Fetch and the Mac are configured correctly, and that I have a problem with my router or ISP at home. Any suggestions?

    Scott

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi Scott,

    Try the following and see if this fixes the problem (these instructions are for Fetch 5; if you are not using Fetch 5 let us know):

    * Choose Preferences from the Fetch menu.
    * Click the Miscellaneous tab.
    * Look at the "Use 'LIST -al' command to reveal hidden files" checkbox. If it is unchecked, check it; if it is checked, uncheck it. That is, whatever it is now, change it to the other setting.
    * Try connecting again.

    If that doesn't help, please do the following:

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your server.
    * Once Fetch is connected but the file list is not displayed, go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    And we'll take a look and see if we can figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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