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Files won't download (2 posts)

  • Started 5 years ago by ssimonet
  • Latest reply 5 years ago from Scott McGuire
  • ssimonet Member

    I try to download a file from Fetch to my desktop and Fetch says immediately that it is done but nothing downloaded. These files will download on other computers so I know the files are OK. It appears to be a Fetch issue. What can I do to fix this problem? I'm on a Mac Mini with OS 10.4.11 and I'm using Fetch 5.3.

    Posted 5 years ago #

  • Scott McGuire Administrator

    Hi,

    We'd like some more information to help diagnose the problem. Could you please do the following?

    * Quit Fetch.
    * Open Fetch again.
    * Connect to your server.
    * Download the file to your Desktop.
    * Go to the Window menu, and choose Fetch Transcript.
    * Copy the entire contents of the transcript window, and paste them into a reply to this message.

    We'll take a look and try to figure out what's going on.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 5 years ago #

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