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Folder Get Info does not reaveal Ownership and Permissions tab (2 posts)

  • Started 1 year ago by nikki
  • Latest reply 1 year ago from Jim Matthews
  • nikki Member

    Hi,
    I'm trying to give someone else access to put a file up into a folder on my site using FTP, and when I click Get Info on the folder to set permissions, I don't see "Ownership and Permissions" anywhere. Do I have to enable something to get this option?
    Thanks,
    nikki

    Posted 1 year ago #

  • Jim Matthews Administrator

    Hi,

    Some servers don't support setting permissions using an FTP client like Fetch. I would try refreshing the file list, and then selecting the folder and clicking the Get Info button again. If that doesn't work you probably need to use a different tool to change the permissions, such as the hosting company's web panel.

    Thanks,

    Jim Matthews
    Fetch Softworks

    Posted 1 year ago #

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