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Forgot Password (2 posts)

  • Started 4 years ago by Sean Furber
  • Latest reply 4 years ago from Scott McGuire
  • Sean Furber Member

    Hi,

    I misplaced my password to connect to the ftp site. How do I retrieve my password?

    Thanks,

    Sean

    Posted 4 years ago #

  • Scott McGuire Administrator

    Hi Sean,

    You should contact the company or person that operates the server to which you are trying to connect, and ask them to tell you the hostname, username, and password you need to use. (If you are trying to upload webpages, usually this means you should contact the web hosting provider that you have signed up with or your Internet service provider.)

    Fetch Softworks is not a hosting provider — we do not run or maintain servers for customers, so we do not have access to the information you need to use to connect. We just make Fetch, software that lets you move files from your Macintosh to servers run by other companies or people.

    Thanks,

    Scott McGuire
    Fetch Softworks

    Posted 4 years ago #

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